Senior Platform Engineer

Mews; United Kingdom; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Mews, une entreprise technologique innovante, recherche un ingénieur en plateforme cloud pour faciliter le développement de produits au sein de l'équipe d'ingénierie. Le rôle implique la création de ressources cloud fiables et le soutien des autres équipes, avec des expériences souhaitées en infrastructure cloud et en développement de logiciels. Bénéficiez d'avantages exceptionnels et d'une culture de travail flexible tout en faisant partie d'une entreprise primée dans le secteur de l'hôtellerie.

Benefits

Participation au programme d'actions de l'entreprise

Congé parental de classe mondiale

Avantages flexibles via la plateforme ThanksBen

Congés illimités

Travail à distance/flexible

Allocations mensuelles pour le travail à domicile

Événements d'équipe réguliers

Qualifications

• Expérience avec l'infrastructure cloud dans un environnement de production.
• Familiarité avec des outils comme Terraform ou AWS CDK.
• Connaissance des meilleures pratiques de surveillance.

Responsibilities

• Construire une plateforme cloud moderne pour les équipes d'ingénierie.
• Créer des pipelines de livraison CI/CD.
• Assurer la stabilité des systèmes de production.

Skills

Cloud infrastructure

Infrastructure as code

CI/CD

Incident response

Observability

Software development

Security

Networking and DNS

Job description

Can you help us change the world?

It's true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we're propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we're enabling the world's most revolutionary hospitality brands to accelerate their digital transformation.

We're on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole...

About the role

First things first: you want to know what you're actually applying for. It's impossible to capture every nuance of a role - especially at a rapidly growing company like Mews - but if we had to distil it down to a job description (which we do because this is a job description), it would be this:

You'll be helping us build a modern cloud platform that enables Mews engineering teams to more efficiently get products into the hands of customers. It will do this by defining a golden pathway to streamline the journey to production. Security, CI/CD pipelines, infrastructure, logging, monitoring and alerting will all be baked into the platform.
Your mission, should you choose to accept it:

• Building an opinionated cloud platform to enable other engineering teams to build their products in the cloud safely and efficiently without having to know all the details about every cloud service.
• Promoting a "you build it, you run it" culture. We aim to enable other engineering teams, rather than doing everything for them.
• Building and deploying reliable, resilient and scalable cloud resources using infrastructure as code.
• Ensuring the stability and resilience of our production systems and supporting other engineering teams to do the same for services they own.
• Creating CI/CD delivery pipelines so that engineers can focus on doing the job, not deploying it.
• Partnering with engineering teams to migrate and modernise existing products to the new platform.

You'll be a great fit if you have the following:

Platform engineering at Mews covers many areas. Experience with cloud infrastructure and infrastructure as code is essential but you don't need to be an expert in everything. We expect candidates to be very experienced in two or three of these technical areas and have some experience with several others.

• Cloud infrastructure - Experience building and operating services in a public cloud environment. We use Azure, but AWS or GCP experience is also welcome. Our workload are containerised, but we do not currently use Kubernetes.
• Infrastructure as code - Familiarity with tools like Terraform, Pulumi, or AWS CDK.
• Observability - Understanding of monitoring practices using logs, metrics, and traces to ensure system reliability and performance.
• CI/CD - Experience designing or maintaining continuous integration and deployment pipelines to deliver software quickly and safely.
• Incident response - Comfortable responding to and learning from production issues as part of an on-call rota, with a focus on reliability and root cause analysis.
• Software development - We use C# but having programming experience with another language like Python or Golang is also fine.
• Security - Awareness of security best practices in infrastructure, including access control and secret management.
• Databases - Experience with querying, optimisation, monitoring, troubleshooting, migrations and fault tolerance on relational databases.
• Networking and DNS - Solid grasp of networking concepts, private networking, and DNS configurations in a cloud environment.
• Events and messaging - Experience with messaging systems like Azure Service Bus or Kafka to enable event-driven architectures.

Soft skills are important as well.

• Communicates clearly and thoughtfully in both spoken and written communication, tailoring the approach to suit the audience.
• Takes ownership and shows initiative, following through on commitments and helping move things forward without needing to be asked.
• Focuses on solving real problems, using technology as a tool to create meaningful impact for the business.
• Shares ideas openly and respectfully, engaging in healthy debate and challenging assumptions in a constructive way.
• Brings a curious mindset, asking thoughtful questions and digging deeper to truly understand how things work.
• Comfortable with change and uncertainty, able to adjust direction as needed and help others navigate ambiguity.
• Breaks down complexity with clarity, turning big, messy problems into clear next steps and practical solutions.

What's in it for you?

Did you know that Mews was named the Best PMS of 2025-for the second year in a row-and has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do! While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, you'll enjoy:

• Participation in the Company shares program
• Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.
  (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
• Curiosity is part of our DNA - we're bold, edgy, and never afraid to blaze new trails. EDGE is how we bring that spirit to life for our people. So, how do we get our EDGE at Mews?
  Once a month, we carve out protected time to Explore, Develop, Grow, and Elevate - time to focus on yourself, your growth, and your future. Because when we grow, we thrive. EDGE is an opportunity to step outside of the day-to-day, leaning into your curiosity, and build the skills that keep you - and all of us - future-ready.
• Flexible Benefits via the ThanksBen platform
• Unlimited paid holiday (no, this is not a typo)
• Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
• Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
• Regular team events and socials

Who is Mews?

We want to get to know you, so it's only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.

Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.

From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.

Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.

Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.

Life at Mews

That's what we do, but what about who we are? Mews' culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You'll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you'll always be able to rely on those around you.

Yes, we're ambitious and we move fast, but we know the value of fun and taking a breather. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.

To get more of an idea what life at Mews is like, check out our Instagram .

We're guided by our five key values; if you see yourself in them, it's time to get in touch.

Everyone is welcome at Mews

To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and you're ready to join a global, innovative, and exciting community, we'd love to hear from you!

One very important note....don't hold back! Even if you think you don't meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can't wait to hear from you!
AI and Hiring at Mews

At Mews, we believe AI enhances our work but should not replace what humanises it and makes it individually ours. We see AI as a tool to support research, generate ideas, and drive efficiency, but creativity, critical thinking, and opinions differentiate us. As you apply, feel free to use AI to help structure your thoughts - but ensure your application and conversations with us, reflect your personal opinions, capabilities and experience. We're building an AI-enabled workforce, and that starts with people who think independently and bring fresh ideas to the table. Because at Mews, making work more human is the ultimate goal.