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Junior Software Engineer à Allemagne

Onsite IT Support Technician

Stefanini EMEA

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Sur place
GBP 25 000 - 35 000
Il y a 11 jours
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Onsite IT Support Technician
Stefanini EMEA
Harrogate
Sur place
GBP 25 000 - 35 000
Plein temps
Il y a 11 jours

Résumé du poste

A global IT services company in Harrogate is seeking an experienced support technician responsible for delivering exceptional customer service and technical support in a dynamic environment. Candidates should have at least 5 years of onsite support experience, knowledge of ITIL, and strong skills in MS Office 365. Join a multicultural team and enjoy competitive benefits including a company car allowance and health cover.

Prestations

Competitive salary
Absence Free Bonus
Permanent Health Cover
Company Car Allowance
Training programs and experience

Qualifications

  • 5+ years experience in onsite support or equivalent education/experience.
  • ITIL V3 Foundation Certification is recommended.
  • Advanced MS Office 365 skills required.

Responsabilités

  • Provide high-level customer service and support.
  • Resolve product failures and coordinate with vendors.
  • Execute installations and manage user accounts.

Connaissances

Customer service
Analytical thinking
Problem resolution
Team player
Excellent communication skills
Microsoft Office 365
Basic Networking
Active Directory
Scripting/coding
Proficient in local language and English

Formation

5+ years of onsite support experience
ITIL V3 Foundation Certification
Microsoft Operating System/Office Certification(s)
Description du poste
A global IT services company in Harrogate is seeking an experienced support technician responsible for delivering exceptional customer service and technical support in a dynamic environment. Candidates should have at least 5 years of onsite support experience, knowledge of ITIL, and strong skills in MS Office 365. Join a multicultural team and enjoy competitive benefits including a company car allowance and health cover.

* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.