Field IT Support Engineer — On‑Site, Company Vehicle

Flat Fee Recruiter; Ossett; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading IT cloud services provider is seeking an IT Customer Support Engineer based in Ossett. This full-time role involves responding to service calls and providing hardware support across a 75-mile radius. Ideal candidates will have strong troubleshooting abilities, excellent customer communication skills, and experience with preventative maintenance. Competitive salary and a company vehicle are offered.

Benefits

Competitive basic salary

Company vehicle

Qualifications

• Experience in providing hardware break-fix support.
• Strong troubleshooting skills and ability to resolve technical issues.
• Excellent customer communication and relationship management.

Responsibilities

• Respond to service calls on client sites.
• Handle hardware break-fix tasks and deployments.
• Diagnose and resolve complex technical faults.
• Conduct preventative maintenance and document activities.

Skills

Hardware break-fix support

Troubleshooting and diagnostics

Customer communication

Preventative maintenance

Job description

A leading IT cloud services provider is seeking an IT Customer Support Engineer based in Ossett. This full-time role involves responding to service calls and providing hardware support across a 75-mile radius. Ideal candidates will have strong troubleshooting abilities, excellent customer communication skills, and experience with preventative maintenance. Competitive salary and a company vehicle are offered.