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Property Operations Manager: Field & Guest Experience
Job summary
A leading property management firm in England is seeking an Operations Manager to oversee service delivery for a portfolio of properties. This role includes managing cleaning schedules, ensuring guest satisfaction, and handling supplier relations. The ideal candidate will have experience in operations or hospitality, strong organisational skills, and a passion for creating seamless guest experiences. This position offers competitive pay, professional growth opportunities, and flexible work arrangements.
Benefits
Qualifications
- Proven experience in an Operations or Hospitality Management role.
- Exceptional organisational and time-management skills, with experience in complex scheduling.
- Strong problem-solving abilities and a calm demeanour for escalations.
Responsibilities
- Manage cleaning and maintenance schedules, ensuring timely service completion.
- Oversee daily operational coverage and manage guest requests.
- Implements quality standards through property inspections and compliance checks.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.