Jobs in Bolton, United Kingdom
Luxury Travel Consultant – Customer Experience (Remote)
Prestige Travel Agency by Mich
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Prestige Travel Agency by Mich
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Prestige Travel Agency by Mich
Discover more opportunities than anywhere else. Find more jobs nowTravel Experience Specialist (Luxury & Leisure) - REMOTE POSITION
Prestige Travel Agency by Mich
Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION
Prestige Travel Agency by Mich
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Luxury Travel Consultant – Customer Experience (Remote)
Job summary
A leading travel agency is seeking a Travel Experience Specialist to provide high-quality service and support for luxury and leisure clients. This fully remote role involves assisting with travel reservations, ensuring client needs are met, and maintaining detailed records. Ideal candidates will have strong communication skills and experience in customer service, preferably in the travel industry. Join a supportive team with flexible scheduling and travel-related perks.
Benefits
Qualifications
- Customer service experience in travel or hospitality preferred.
- Ability to work independently in a remote environment.
- Comfortable using digital tools and booking platforms.
Responsibilities
- Provide responsive and professional customer support via phone, email, and online messaging.
- Assist clients with leisure and luxury travel reservations.
- Communicate essential travel details and agency guidelines.
- Monitor bookings for accuracy and confirm client satisfaction.
- Resolve client questions or concerns with care.
- Maintain organized records and update internal systems.
Skills
Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.
You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.
- Provide responsive and professional customer support via phone, email, and online messaging
- Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
- Communicate essential travel details, documentation requirements, and agency guidelines
- Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
- Resolve client questions or concerns with care and a solutions-focused mindset
- Maintain organized records and update internal systems as needed
- Strong communication and interpersonal skills
- Customer service experience in travel, hospitality, or a related field preferred
- Ability to work independently in a remote environment
- High level of organization and attention to detail
- Comfortable using digital tools, booking platforms, and communication software
- Passion for travel and creating positive client experiences
- Fully remote position (work from anywhere within approved locations)
- Flexible work schedule options
- Career development and advancement opportunities
- Travel-related perks and industry discounts
- Collaborative and supportive team culture with training provided
Prestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.