Jobs in Aberdeen, Canada

Employer Industry: Customer Service

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible remote work environment
- Supportive and collaborative work culture
- Chance to make a positive impact on client experience
- Engage with a diverse range of clients and their customers

What to Expect (Job Responsibilities):
- Provide client support via chat and email, addressing inquiries and troubleshooting issues
- Communicate proactively and professionally with customers across multiple channels, including phone, chat, and email
- Assist clients with account inquiries, service questions, programs/promotions, and technical issues
- Transition between communication channels as needed to enhance customer experience
- Foster relationships with clients, colleagues, and non-profit partners

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone, chat, and email communication skills
- Ability to troubleshoot and provide solutions to client issues
- Strong customer service orientation and interpersonal skills
- Experience in a customer service role preferred

How to Stand Out (Preferred Qualifications):
- Previous experience in a remote customer service position
- Familiarity with technical support processes and tools
- Ability to engage with clients in a proactive manner
- Experience working with diverse client groups
- Knowledge of service programs and promotions

#CustomerService #RemoteWork #CareerOpportunity #ClientSupport #CustomerExperience

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.