Jobs at Square in United Kingdom
Discover more opportunities than anywhere else. Find more jobs nowAzure DevOps Engineer / Platform Engineer
Berkeley Square IT
Connect with headhunters to apply for similar jobs1st Line Support Analyst
Job summary
A cloud-first technology business in Chippenham seeks a motivated IT Helpdesk professional to provide 1st line support. Responsibilities include building hardware, logging incidents, and ensuring excellent customer service. With competitive development opportunities and a hybrid work model, you'll enjoy a supportive work environment. Experience in IT Helpdesk and understanding of Active Directory are key requirements.
Benefits
Qualifications
- 1-2 years experience working on a service desk/IT Helpdesk.
- Knowledge of Active Directory and Microsoft 365.
- Experience with laptop hardware and smartphones.
Responsibilities
- Building and configuring hardware.
- Responding to tickets and logging incidents.
- Providing excellent customer service.
Skills
Are you ready to join a well-respected firm who actually look after their staff? This includes excellent Glassdoor reviews and a real chance to better yourself. If this is you, then read on.
You'll be joining a Cloud-first technology business with a great reputation, real career opportunities and a company which has won multiple awards.
- Building and configuring hardware
- Responding to tickets and logging incidents
- Offering great customer service and resolving issues in a busy environment
- Ensuring a smooth operation in a 1st line capacity
- Around 1-2 years experience working on a service desk/IT Helpdesk
- Knowledge of Active Directory
- Knowledge of Microsoft 365
- Experience with laptop hardware and smartphone devices
- Familiarity with laptop/desktop builds
- A superb customer service focus
In return, you can expect considerable scope for professional and personal development. They have an excellent holiday allowance, a company that invests in you, access to online courses and a balanced work environment. Your career is incredibly important to them - so you know you'll be in good hands here.
You'll be contracted to 37.5 hours a week in a hybrid working environment and can expect a salary of up to £25k initially, based in Chippenham, Wiltshire. There is also a wide range of benefits and perks, with a lovely office to match.
Ready for the next step? No up-to-date CV is required.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.