Infrastructure Engineer

Berkeley Square IT; Chippenham; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

A reputable technology firm in Chippenham is seeking a skilled IT professional to act as the highest technical escalation point from the service desk. Responsibilities include managing Azure migrations, resolving complex technical issues, and overseeing network management. The role offers a hybrid working environment, a competitive salary of up to £45k, and significant opportunities for professional development.

Benefits

Excellent holiday allowance

Access to online courses

Strong investment in personal development

Qualifications

• At least 3 years of experience in a similar role.
• Experience with Azure migrations and root cause analysis.
• Ability to manage wired and wireless networks.

Responsibilities

• Act as the highest technical escalation point.
• Resolve complex technical issues.
• Manage the technical aspects of the service desk team.

Skills

Active Directory

Azure

Office 365

Customer service focus

Network management

Tools

Windows Server 2012/2016/2019

VMware

Hyper-V

Firewalls

Switches

Routers

Job description

Are you ready to join a well-respected firm who actually look after their staff? This includes excellent Glassdoor reviews and and a real chance to better yourself. If this is you, then read on.

You'll be joining a Cloud-first technology business with a great reputation, real career opportunities and a company which has won multiple awards.

You'll ideally have at least 3 years working in a similar capacity,acting as the highest technical escalation point from the service desk team, completing Azure migrations,resolving complex technical issues including root cause analysis and manage their wired & wireless networks, including switches, routers, firewalls.

From a technical perspective, you'll have knowledge on Active Directory, Azure, Office 365, Windows Server 2012, 2016, 2019, VMware/Hyper-V and Microsoft Security,with a superb customer service focus.

In return, you can expect considerable scope for professional and personal development. They have an excellent holiday allowance, a company that invests in you, access to online courses and a balanced work environment. Your career is incredibly important to them - so you know you'll be in good hands here.

You'll be contracted to 37.5 hours a week in a hybrid working environment (3 days a week onsite)and can expect a salary of up to £45k initially, based in Chippenham, Wiltshire. There is also a wide range of benefits and perks, with a lovely office to match.

Ready for your next challenge? No up-to-date CV is required.