Remote Enterprise Services Lead – Strategy & Implementation

HubSpot; Manchester; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading customer platform company is seeking a Lead Services Consultant in Manchester to guide customers through implementation and service strategies for their long-term success. The ideal candidate will have over 5 years of experience with complex SaaS software and excellent communication skills. Responsibilities include creating customized implementation plans and building relationships with Solutions Partners. This role can be performed in-office, flexibly, or remotely.

Qualifications

• 5+ years of experience in a similar role.
• Deep implementation expertise with complex SaaS software (CRM, ERP).
• Excellent communication skills necessary.

Responsibilities

• Guide customers in implementation and service strategy.
• Create and recommend customized implementation plans.
• Build relationships with accredited Solutions Partners.

Skills

Fluency in English

5+ years experience in a similar role

Customer first mindset

Deep implementation expertise with complex SaaS software

Experience driving value conversations

Excellent oral and written communication skills

Strong project management skills

Strong technical aptitude

Job description

A leading customer platform company is seeking a Lead Services Consultant in Manchester to guide customers through implementation and service strategies for their long-term success. The ideal candidate will have over 5 years of experience with complex SaaS software and excellent communication skills. Responsibilities include creating customized implementation plans and building relationships with Solutions Partners. This role can be performed in-office, flexibly, or remotely.