Jobs at Boots in United Kingdom
Store Manager
Job summary
A leading optical retailer in Peterborough seeks an Opticians Store Manager to enhance customer experience and manage a diverse team. Responsibilities include improving patient care and store profitability while fostering a supportive environment. Candidates should have experience in team leadership, with skills in customer service recommended. The role offers competitive benefits including a retirement savings plan and employee discounts.
Benefits
Qualifications
- Experience leading a team is essential.
- Experience working within a clinical or Optical environment is desirable.
- Experience leading a team within a customer-facing setting is desirable.
Responsibilities
- Provide exemplary customer experience.
- Collaborate with regional team to influence business performance.
- Create a successful store environment.
Skills
Job Description
As an Opticians Store Manager you will be responsible for the leadership of your store to provide an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge.
About the role
Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and to increase business performance. You will use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to improve patient care and profitability. You will also:
- Empower your team to nurture customer relationships to deliver sales through service.
- Inspire your team daily to deliver to target and beyond
- Create a successful store environment.
- Work alongside your team to assist customers and find the products and services that best meet their needs, including offering solutions such as frame styling, clinical pre-testing, dispensing and much more, tailored to individual needs and preferences.
- Complete our industry-leading 'Step into Optics' training programme along to help you to develop your professional and clinical knowledge.
What you'll need to have
These are the essential skills or experience needed to succeed in this role.
- Experience leading a team
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria.
- Experience working within a clinical or Optical environment
- Experience leading a team within a customer-facing setting
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you. Exclusions may apply, eligible roles only.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
What's next
If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
We are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
We are an equal opportunity employer and welcome applications from all qualified candidates.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.