Jobs at Barclays in United Kingdom

You'll join our explorer programme, a 2-year programme designed to give you depth and breadth of experience. Participating in job-based bespoke training from the start enabling you to go fully-equipped into your role as you embark on the first of three eight-month long rotations.

Retail Banking at Barclays delivers tailored financial experiences across savings, investments, mortgages, credit cards, insurance, and digital banking. We support customers through key life moments with Specialist Customer Care—offering expert help with fraud, bereavement, and complex financial needs.

We also empower over a million small and medium businesses through Business Banking, providing more than just funding—offering tools, guidance, and lasting partnerships.

Our focus is on deeply understanding customer needs to design seamless, connected journeys. With teams spanning customer care, product development, and technology, we’re shaping the future of banking by delivering outstanding service, innovative solutions, and meaningful financial support.

At Barclays, you’ll be empowered to grow, connect, and make an impact. Our supportive culture helps you build strong relationships with peers and leaders while gaining real-world experience. You’ll take part in tailored training, connect with mentors, expand your network, receive valuable feedback, and give back through volunteering. Make your mark—and this could be the start of an exceptional career.

you'll be motivated with a strong degree or expected degree – in any area.

You'll also bring enthusiasm, drive, and a sharp eye for spotting opportunities and solving problems—an ambitious, solutions-focused mindset that puts clients first.

Please be advised that the 2026 Retail Banking Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, applicants for this position will need to have the legal right to work in the UK on a full time basis from August 2026 to August 2028.

Following the graduate programme

Please note that the Retail Banking business area is currently deemed out of scope for sponsorship. Please be assured that we considered all factors very carefully, prior to making this decision. Accordingly, as it currently stands, you would not be eligible to receive a Skilled Worker Visa from Barclays at the end of the Graduate Programme if you obtain a role in this area.

Our Sunderland office is a vibrant, people-first workplace designed to support hybrid working and community connection. With fantastic facilities and a welcoming culture, it’s a place where colleagues feel inspired to come in and do their best work. From cafés and flexible workspaces to green areas and community allotments, the campus is built to support both productivity and balance.

Sunderland is more than just a workplace. We host family fun days, cultural events, and site-wide celebrations, creating a strong sense of belonging and pride, offering a supportive environment to grow your career.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities

• Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking.
• Collaboration with cross-functional teams to support business initiatives.
• Participation in training and development programs to enhance skills and knowledge.
• Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking.
• Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints.
• Management of the development and implementation of financial models and strategies that support in decision making for retail banking.
• Training and mentoring of junior colleagues.

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.