Hybrid Banking Customer Care Specialist

Barclays UK; Manchester; Hybrid; GBP 27,000; Full time

Job summary

A leading financial services provider in Manchester is looking for a Customer Service Advisor to assist retail banking clients. Your role will involve providing exceptional customer service while collaborating with teams and handling customer inquiries. The position offers a salary of £26,500, a comprehensive benefits package including pension and medical insurance, and the opportunity for hybrid working arrangements. If you're passionate about helping others and have a background in customer service, this could be a great opportunity for you.

Benefits

Pension plan

Private medical insurance

Life insurance

Income protection

Qualifications

• Background in customer service, retail, or hospitality is beneficial.
• Ability to work collaboratively within a team.
• Experience with digital communication platforms is a plus.

Responsibilities

• Provide resolutions for customer queries through multiple channels.
• Deliver exceptional customer service and support.
• Collaborate with internal stakeholders to meet client needs.

Skills

Empathy

Customer service experience

Communication

Job description

A leading financial services provider in Manchester is looking for a Customer Service Advisor to assist retail banking clients. Your role will involve providing exceptional customer service while collaborating with teams and handling customer inquiries. The position offers a salary of £26,500, a comprehensive benefits package including pension and medical insurance, and the opportunity for hybrid working arrangements. If you're passionate about helping others and have a background in customer service, this could be a great opportunity for you.