Direction jobs in United States

This role is suitable for a candidate with operational experience in IP/MPLS/Ethernet/SDH networks, ideally in a Utilities environment.

The candidate should have the ability to manage all resources required to run best-in-class network and telemetry operations and ensure that outsourced services and partners deliver to very high standards.

Experience in managing outsourced services within an ITIL environment is required, including setting direction, control, and standards, preferably in operational network environments.

Strong knowledge of the technology and systems comprising the network, telemetry, and SCADA infrastructure would be advantageous.

The role requires proficiency with network monitoring tools, fault diagnosis, and understanding of security and external regulations impacting operational networks.

Experience in managing critical major incidents outside of regular hours is also necessary, including participation in an out-of-hours rota.

The candidate must be able to achieve SC security vetting clearance and should be educated to degree level in computing or a relevant engineering discipline.

Relevant industry certifications (e.g., ITIL Practitioner, CCNA/DA, CCNP, Security) are desirable.

• Act as a focal point for business service liaison, including projects and service transitions.
• Manage resources, including third-party service providers, for operational management and control of CNI SCADA and networks, ensuring they are resilient, safe, and secure.
• Collaborate with IS, the business, and third-party stakeholders to ensure network changes do not affect safe operational control.
• Work with Audit, Security, and government organizations to ensure compliance with policies and standards for critical CNI networks.
• Participate in incident management on CNI networks to restore resilience quickly.
• Lead root cause analysis investigations to facilitate learning and prevent reoccurrence.
• Manage the annual budget and track actuals against the plan.
• Ensure disaster recovery plans are in place and tested appropriately.

Mandatory Skills: Network Implementation

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Bank or payment details should not be provided when applying. All applications should be made via the 'Apply now' button. Created on 23/05/2025 by JR, United Kingdom.