Customer Success Manager jobs in United Kingdom
Customer Experience Specialist
PIXEL ART STUDIOS LIMITED
Marketing & Finance Office Administrator (Hybrid)
Thompson and Terry
Depot Operations & Customer Experience Specialist
Anglian Home Improvements
Office-Based Customer Experience & Contracts Specialist
Response Personnel Ltd
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UTM Consultants Ltd
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Customer Experience Specialist
Job summary
A dynamic creative studio in Greater London is seeking a dedicated Customer Service Executive to provide exceptional support. The role involves addressing inquiries via phone, email, or chat, resolving issues, and ensuring a positive customer experience. Candidates should have proven experience in customer service, strong communication skills, and the ability to multi-task efficiently. This position offers an opportunity to be part of a vibrant team with a focus on client satisfaction.
Qualifications
- Proven experience in customer service or a similar role.
- Strong phone contact handling skills and active listening abilities.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Responsibilities
- Respond to customer inquiries and resolve complaints promptly.
- Offer clear information regarding products and services.
- Maintain and update customer accounts accurately.
- Keep detailed records of customer interactions.
- Ensure customer satisfaction by providing efficient support.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.