Customer Experience Specialist — Onboarding & Support

Ambitions Personnel; Grantham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading recruitment agency is urgently seeking Customer Service Representatives in Grantham. You will support onboarding, maintain databases, and manage inquiries. Ideal candidates have experience in customer service, excellent communication skills, and proficiency in Microsoft applications. Join a collaborative team that values service and accuracy. Apply today to enhance your customer service career.

Qualifications

• Previous experience in customer service or administrative roles is required.
• Must be comfortable using internal systems and Microsoft applications.
• Strong attention to detail with accurate data entry skills is essential.

Responsibilities

• Support customer onboarding and maintain service databases.
• Liaise with partners and suppliers to coordinate service delivery.
• Produce customer reports and process quotes, purchase orders, and sales orders.

Skills

Customer service experience

Microsoft applications (Outlook, Word, Excel)

Attention to detail

Communication skills

Organizational skills

Job description

A leading recruitment agency is urgently seeking Customer Service Representatives in Grantham. You will support onboarding, maintain databases, and manage inquiries. Ideal candidates have experience in customer service, excellent communication skills, and proficiency in Microsoft applications. Join a collaborative team that values service and accuracy. Apply today to enhance your customer service career.