Customer Service Representative jobs in United Kingdom

Department: Management, Sales

Location: Mallusk, Northern Ireland

Salary Range: Competitive Salary, plus Company Car, 33 days holiday, Life Assurance and other great Company benefits

Contract Type: Permanent

We love what we do, we're proud of our brand and excited for the future.

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do - whether that's working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.

We are looking for a Commercial Vehicle Sales Manager to inspire the Sales team to deliver. The successful candidate will have proven Sales Manager experience and will lead a team to meet and exceed all relevant KPIs and provide an effective financial solution for a range of customers through supporting and developing Business Managers. You'll maximise opportunities on new and used car sales, and support products across the CMA.

With a big personality and excellent people skills, you'll demonstrate drive, commitment and enthusiasm. Although a weighty challenge in itself, this role is just the first step on a journey that could take you as far as you want to go.

• Are you a team player?
• Do you have a proven track record leading a team?
• Are you proficient in general computer knowledge?
• Do you have the ability to support and motivate your team?
• Do you have a true desire to achieve targets in a fast paced environment?
• Do you have a minimum of 3 years commercial vehicle, management experience?
• Are you able to display leadership, great communication, strategic thinking, empathy, and a strong focus on customer satisfaction?

Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are looking for a career, please apply online.

• Industry leading package
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Company Car
• Ford Privilege vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website

When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for. We blind recruit therefore our Recruiting Managers will not see your personal details or your CV until you have been selected to attend an interview. Our application form is your opportunity to detail all of your experience as you would on your CV.

For your first 8 days in the business, you'll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you'll learn all about our business before you start your new role.

Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.

To request any adjustments, please ask this during the application stage or contact the Recruitment Team.

Happy to Talk Flexible Working - To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.

TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

All offers of employment are subject to a background check.

We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.