Travel Customer Representative / Travel Consultant (Remote)

Manatal; City of Edinburgh; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading travel agency is seeking passionate Travel Customer Representatives to join their remote team. You will assist clients with bookings and inquiries, ensuring memorable travel experiences. Ideal candidates should possess strong communication skills, an interest in travel, and be comfortable with technology. This role offers flexible scheduling, travel perks, and growth opportunities within the agency.

Benefits

100% remote with flexible scheduling

Exclusive travel perks and discounts

Growth opportunities within the agency

Ongoing training and supportive team environment

Qualifications

• Passion for travel and helping others create unforgettable experiences.
• Strong communication and problem-solving skills.
• Organized, dependable, and detail-oriented.
• Experience in travel, hospitality, or customer service is a plus.
• Comfortable with technology and remote teamwork.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, or chat.
• Assist with bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and policies.
• Follow up with clients to confirm satisfaction and trip details.
• Handle concerns with empathy, efficiency, and professionalism.

Skills

Communication skills

Problem-solving skills

Organizational skills

Dependability

Detail-oriented

Job description

Do you love traveling and helping others explore the world? Are you looking for a flexible, remote career that offers growth and purpose?
AtPrestige Travel Agency by Mich, we’re looking for passionateTravel Customer Representatives / Travel Consultantsto join our expanding global team.

About the Role

As a Travel Customer Representative, you’ll be the first point of contact for clients — assisting them from booking through their return home. You’ll handle inquiries, reservations, and travel changes while ensuring every experience exceeds expectations.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, or chat.
• Assist with bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and policies.
• Follow up with clients to confirm satisfaction and trip details.
• Handle concerns with empathy, efficiency, and professionalism.

Ideal Candidate

• Passion for travel and helping others create unforgettable experiences.
• Strong communication and problem-solving skills.
• Organized, dependable, and detail-oriented.
• Experience in travel, hospitality, or customer service is a plus (but not required).
• Comfortable with technology and remote teamwork.

Perks

• 100% remote with flexible scheduling.
• Exclusive travel perks and discounts.
• Growth opportunities within the agency.
• Ongoing training and a supportive team environment.

If you’re ready to turn your love of travel into a rewarding career,
we’d love to hear from you!

Apply now: [e-mail]
Let’s create unforgettable experiences — together.