Customer Service Assistant jobs in United Kingdom

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This role sits with one of Daisy Communications brands - XLN for Small Business

Salary: £ per annum with uncapped commission
Location: Sheffield
Working Hours: Monday to Friday, between 8:30 – 17:30

Key responsibilities:

• Delivering world-class service.
• Upselling and promoting products to customers through excellent service.
• Ensuring all queries are dealt with promptly and professionally.
• Ensuring data is always captured accurately.
• Taking ownership & responsibility for enquiries and resolving any issues.

Qualifications

• Previous customer service experience is required.
• Previous experience in a lead-generation environment is desirable, but not essential.
• A confident communicator – we want people who can have great conversations with our customers.
• Passionate individuals with the willingness to take ownership of the call.
• A team player who works well with others and has a love for delivering service.

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple: the more you put in, the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted the UK's Telecoms company in 2023.

Here are some of the benefits that we offer…

• 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
• Professional development to help you achieve your personal goals
• Eye care vouchers available and discounted Medicash membership
• Sim deals for you and your family/friends
• Access to discounts and savings at more than 1,200 retailers
• An additional day off on your birthday or if you're getting married