Weekend Showroom Host

Park's Motor Group; City of Edinburgh; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading motor group in Scotland is seeking a Showroom Host for their Edinburgh showroom. The ideal candidate will provide exceptional customer service as the first point of contact for customers, handling telephone inquiries and administrative duties for the sales and service departments. This role offers a competitive salary and a variety of perks, including holiday benefits and discounts on car services.

Benefits

Competitive Salary

30 days holiday

BEN Automotive Assistance Program

Discounted Servicing

Contributory Pension Scheme

Refer a friend scheme

Attractive discounts on cars

Subsidised car leasing

Qualifications

• Must demonstrate exceptional customer service skills.
• Must have an approachable manner.

Responsibilities

• Welcome guests visiting the showroom professionally.
• Handle internal and external telephone enquiries promptly.
• Support Sales and Service teams with administration duties.
• Maintain up-to-date knowledge of BMW brand and products.
• Deliver excellent customer service.

Skills

Exceptional customer service

Approachable manner

Job description

Overview

Location: Edinburgh
Franchise: BMW
Hours: Saturday 8am-5pm & Sunday 11am-5pm

An exciting opportunity has arisen for a weekend Showroom Host based at our Douglas Park BMW showroom in Edinburgh. As our customers' first point of contact, you will provide an outstanding and professional service to our customers at all times to create a lasting impression. As part of this role you will be responsible for sales administration duties, handling telephone enquiries and providing ongoing support for both the Sales and Service departments. To be considered for the Showroom Host role candidates must be able to demonstrate exceptional customer service and have an approachable manner.

Responsibilities

• Welcome guests visiting the showroom, ensuring they receive a pleasant and professional welcome
• Handle all internal and external telephone enquiries promptly and politely
• Be responsible for Sales Administration duties, supporting your Sales team and also the Service team
• Keep up to date with knowledge of the BMW brand and products
• Deliver excellent customer service in all that you do

Qualifications

• Exceptional customer service and have an approachable manner

Perks / Benefits

• Competitive Salary
• 30 days holiday
• BEN Automotive Assistance Program
• Discounted Servicing for you and your family
• Contributory Pension Scheme
• Refer a friend scheme
• Attractive discounts when purchasing new and used cars
• Subsidised car leasing scheme accessible to you and your family

For You

• As a Park's Motor Group employee you will receive: Access to the Company Pension Scheme; Colleague Introductory Scheme; Industry leading discounts on purchases on new and used cars; Death in service benefit

For You And Your Family

• Discounted Servicing
• Subsidised car purchase scheme
• Employee Assistance Programme
• 24/7 remote GP
• Medical second opinions
• Unlimited mental health support
• Physiotherapy help and advice
• Savings and discounts on shopping
• Financial and legal support
• Wellbeing assistance

Why Park’s?

Established in 1971, Park’s is a private family-owned business, which takes great pride in being Scotland’s leading independent motor Group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service.

Combined with Park's of Hamilton luxury coaches, we are proud to operate a strong portfolio of 29 of the UK’s leading car brands across 80 franchised outlets throughout Scotland and England.