Customer Care Advisor jobs in United States

We’re searching for a new Account Executive to join our client services team, initially on a 12 month contract.

This position is remote, but a lot of the team are based in and around Leicestershire, and there may be a requirement at times to work together, visit clients, collaborate and socialise.

A day in this role would involve:

• Writing, setting up and scheduling email marketing
• Writing and setting up social media advertising
• Preparing regular client reports and attending client meetings
• Getting stuck into regular day to day admin tasks
• Supporting an Account Manager in all their work
• Some copywriting, briefing and proofing of creative

The right person will:

• Take pride in writing perfectly formed and interesting copy
• Be fastidious about not making errors (but learn from it when they do)
• Remain super organised, whether that’s using Post-it notes, a notepad or the latest trendy app
• Have a can do attitude and work well within a team to meet tight deadlines
• Be as confident talking to people on the phone and email, as you are on social media
• Learn quickly as they go and know there’s (almost) no such thing as a silly question if it helps get something done
• Have a degree in marketing/advertising OR some experience in an agency or client side

There is a real buzz, excitement and family feel about the company, especially since we became Employee Owned last year. All 70 of us are passionate about what we do. As a fully remote agency, working from home (or wherever else you fancy), is our standard but our team spirit and strong culture shines through. We frequently organise meet-ups to get together, share pictures of our pets and kids, and have that all important face time with colleagues and friends.

But, we get it, this is a job ad, we know how it works - other benefits include:

• Competitive salary based on your experience
• Flexibility to work remotely
• 20 days annual leave and 8 days national bank holidays plus paid days off around Christmas Early finishes on Fridays
• Your birthday off
• Time off to volunteer for local charities to make a difference
• A big good old messy Christmas party and a mid-year summer party
• Whatever computer, software, books and other materials you might need
• A healthy budget for whatever training, conferences, and other qualifications you might be interested in taking
• Free coffee, pastries, and other goodies if you happen to be in the hot-desking space we have available in the city
• Regular paid for social activities (in person and remote): cookalongs, yoga lessons, go-karting, curries, poker, away-days and more

References from RKH alumni that fondly remember us and regret moving on are available upon request.

If youʼve made it this far and this is making sense, please apply, cheers!