Senior SaaS Account Manager - Enterprise Migrations

SFG20; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading maintenance solutions provider in Newcastle upon Tyne is looking for a Senior Account Manager to drive account growth and optimize building maintenance strategies through innovative SaaS solutions. This role involves managing key client relationships, identifying upsell opportunities, and ensuring customer satisfaction. Candidates should have over 5 years of SaaS sales experience, strong communication skills, and the ability to navigate complex sales cycles. Remote hybrid work options are available, along with a competitive benefits package.

Benefits

26 days holiday + Bank holidays + buy up to 5 days

Private Medical insurance with BUPA

Remote/Hybrid first policy

Employee Assistance programme with WeCare

Enhanced Family Friendly Benefits

Gym Discounts

Qualifications

• 5+ years of experience in SaaS sales and account management.
• Strong background in managing client relationships with mid-market or enterprise segments.
• Excellent communication and presentation skills.

Responsibilities

• Build and nurture relationships with mid-market and enterprise clients.
• Drive customer retention and identify upsell opportunities.
• Manage contract renewals and ensure continued business growth.
• Tailor software solutions to client needs and conduct product demonstrations.
• Collaborate cross-functionally to deliver exceptional service.

Skills

SaaS sales expertise

Account management

Client relationship management

Presentation skills

CRM platform proficiency

Negotiation skills

Tools

HubSpot

Job description

A leading maintenance solutions provider in Newcastle upon Tyne is looking for a Senior Account Manager to drive account growth and optimize building maintenance strategies through innovative SaaS solutions. This role involves managing key client relationships, identifying upsell opportunities, and ensuring customer satisfaction. Candidates should have over 5 years of SaaS sales experience, strong communication skills, and the ability to navigate complex sales cycles. Remote hybrid work options are available, along with a competitive benefits package.