Export Sales Administrator

Finlay Jude Associates; Ewood Bridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established manufacturing company is seeking an experienced Sales Administrator to join their dynamic export team in the Rossendale area. The ideal candidate will have export experience and be adept at processing orders and maintaining documentation. Responsibilities include managing customer relations, coordinating with sales and logistics, and ensuring accurate order fulfillment. Competitive salary and benefits offered, including ongoing training opportunities and a contributory pension scheme.

Benefits

Competitive salary

Contributory pension scheme

Monday – Friday working hours

33 days holidays including bank holidays

Ongoing training and development opportunities

Qualifications

• Previous export experience would be beneficial.
• Able to proactively support other team members when workload requires.
• Able to work independently.
• Ability to successfully deliver complex information to both colleagues and customers.
• Proficient in performing accurate numerical calculations.
• Excellent customer service skills.
• Organised and detail-oriented.

Responsibilities

• Process export orders ensuring accuracy and timely handling.
• Prepare and issue complete export documentation.
• Check stock availability and issue order acknowledgements to customers.
• Liaise with Credit Control to manage accounts.
• Consult with the Regional Sales Manager regarding discrepancies.
• Coordinate loading slots with export customers and hauliers.
• Confirm shipping arrangements to consignees.
• Negotiate with shipping lines and freight agents.
• Maintain accurate filing of all export-related documents.
• Communicate with other departments daily.

Job description

We are recruiting on behalf of a well-established manufacturing company that supplies products to major retail, commercial, and international markets. They are seeking an experienced Sales Administrator to join their dynamic and fast‑paced export team. The role is based in the Rossendale area.

Benefits

• Competitive salary
• Contributory pension scheme
• Monday – Friday working hours (8:00am – 4:00pm Monday – Thursday, 8:00am – 2:45pm Friday)
• 33 days holidays including bank holidays
• Ongoing training and development opportunities to support your professional growth

Responsibilities

• Process export orders received directly from export customers, sales agents, or the Regional Export Manager, ensuring accuracy and timely handling
• Prepare and issue complete export documentation, ensuring order files are closed with valid Proof of Export
• Check stock availability and issue order acknowledgements to customers with estimated delivery timelines
• Liaise with Credit Control to manage accounts
• Consult with the Regional Sales Manager regarding any discrepancies in order terms or pricing
• Liaise with export customers, hauliers and internal staff to arrange loading slots
• Coordinate stock movements between company warehouses
• Confirm shipping arrangements to consignees, providing scanned copies of all relevant shipping documents
• Negotiate with shipping lines and freight agents
• Maintain accurate filing and archiving of all export‑related documents
• Communicate with other departments on a daily basis

Requirements

• Previous export experience would be beneficial
• Able to proactively support other team members when workload requires
• Able to work independently
• Has the ability to successfully deliver complex information to both colleagues and customers
• Proficient in performing accurate numerical calculations
• Excellent customer service skills
• Organised and detail‑oriented

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the job.