Customer Care Advisor jobs in United States

Ready to make the best career decision of your life?

If OTE of £150K is what attracted you to this role then we’re probably not going to be a good match. Read on and we’ll tell you why…

Actionstep UK is innovating and growing faster than anyone else in the legal practice management software space. We’ve grown 10x in 3 years and continue to grow 25% each quarter.

We have a market-leading SaaS solution, but what sets us apart is our people. Our team is world class - highly-focused, strategic, resourceful, creative and entrepreneurial.

We are looking for a consultative-focused Sales Account Executive who can prosper by creatively solving problems rather than quick-fire transactional selling.

This is a rare opportunity to join something very special. We are a compact team with high focus generating phenomenal results. Our solution is trusted and solves many pain points for legal firms.

The planets have aligned for Actionstep and if you’re content with our forecasted £150K OTE you’re simply not geared up to maximise the full scale of the opportunities that await. If the prospect of earning £250K excites and motivates, then we’re aligned and we’d love to hear from you.

We want people who want to build something, scale their career 2-3 times faster, and are not ashamed to want to make some money in the process. Ready to be part of something awesome?

Based in the UK, you will have proven SaaS software sales experience in the Legal Industry.

In this opportunity, you will grow the Actionstep customer base and meet sales targets through successful sales delivery of the Actionstep value proposition. As someone who is self-motivated and results orientated, you will generate new customer opportunities through effective prospecting and delivery of outbound activities.

This is a fantastic chance to make an impact in a successful cloud-based technology business. Prospect and develop relationships in key customer groups and regions to generate sales opportunities and grow the customer base.

• You live and breathe sales
• You like having flexibility and autonomy in your work
• Motivated to be the best
• Commercially driven by financial rewards balanced with purpose and integrity

• 5+ years SaaS sales experience
• Exposure to and knowledge of the legal industry (practice management software experience is a big plus)
• Proven track record of IT/SaaS sales (meeting and exceeding targets)
• Ability to assess customer needs and build strong, trusted relationships at all levels
• Willing to go the extra mile with a strong work ethic; self-directed and resourceful
• Strong technical aptitude and the desire to become deeply fluent in Actionstep's technology and the industry
• High energy and positive attitude
• Strong presentation skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment with minimal supervision
• Has the ability to research, identify, qualify, drive and close opportunities
• Able to work autonomously yet contribute effectively as a team player
• Experience using Salesforce CRM

• Further develop and grow your sales technique with the support and sponsorship of your sales leadership
• Flexible working
• Unlimited leave
• Competitive salary
• Pension contributions
• Private medical, dental and life insurance
• Socials, lunches and team-building events
• Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap
• Relaxed and friendly team who genuinely care about and trust one another
• Fantastic training and development opportunities