Strategic Account Manager

Fastmarkets; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading pricing and information organization in London is seeking a Strategic Account Manager to drive the organic growth of existing accounts. This role focuses on managing renewals, cross-selling, and up-selling, without any new business activities. You will collaborate across functions to maximize customer value. Ideal candidates will have strong consultative sales skills and be comfortable in a fast-paced and flexible work environment. Competitive compensation and a hybrid working model are offered.

Benefits

Hybrid working model

Opportunities for personal development

Qualifications

• Strong team player comfortable working in a fast-paced environment.
• Motivated and resilient with a solutions-oriented mindset.
• Open-minded and committed to promoting equality.

Responsibilities

• Manage renewals, generate opportunities, and drive organic growth.
• Create and execute account plans for high-potential customers.
• Utilize Salesforce for pipeline management and forecasting.

Skills

Consultative sales techniques

Client relationship management

Data analysis

Cross-selling and up-selling

Tools

Salesforce

Job description

Overview

Fastmarkets is an independent commodity pricing and information organisation with over 600 staff. We focus on transparent price data, forecasts, and market analyses to support customers across metals, mining, agriculture, forest products, and energy transition markets. The company promotes a hybrid working model to balance home and office working while encouraging collaboration and accountability. Fastmarkets is owned by Astorg, a private equity firm.

Our values drive how we work: metrics-driven, accountable, growth mindset, inclusive, customer-centric, and collaborative.

Role

The Strategic Account Manager is responsible for the organic growth of existing accounts with an average order value between £10,000 and £100,000 and a total book of business consisting of 60–70 accounts. The role does not involve new business activity but aims to grow the existing book through data licensing, cross-selling and up-selling, while balancing increasing spend with reducing churn. The role sits within the EMEA Metals and Agriculture Strategic Accounts team and involves high-level client conversations, insight-led engagement, and a customer-centric approach.

Principal Accountabilities

• Employ consultative sales techniques to manage renewals, generate opportunities, and drive growth, aligning to the MEDDIC qualification methodology.
• Manage the book of business to deliver sustainable long-term growth.
• Create and execute account plans to grow high-potential customers within the book.
• Fully utilise Salesforce for pipeline management, forecasting, activity logging, and performance metric tracking.
• Own personal development to continually learn and contribute to the wider team's development.
• Maintain knowledge of Fastmarkets products and client markets.
• Collaborate across functions internally to provide maximum value to the customer, particularly with Customer Success, Editorial, Price Development, Product & Marketing teams.

Qualifications

We recruit talented, dynamic people from diverse backgrounds, united by a belief in providing leading and trusted price reporting, events, and intelligence. We are an equal opportunities employer committed to an inclusive workplace.

If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, please read on.

Knowledge, Experience and Skills

We are looking for a highly motivated, driven individual who is a strong team player and comfortable working flexibly in a fast-paced environment. If your experience or qualifications donully align, we encourage you to apply anyway.

Additional Information

Our Values: METRICS DRIVEN, ACCOUNTABLE, GROWTH MINDSET, INCLUSIVE, CUSTOMER CENTRIC, COLLABORATIVE. These values emphasize driving customer experience, accountability, adaptability, belonging, customer focus, and cross-team collaboration.

Application Process

If you like what you’ve read and see yourself as a Fastmarkets person, please complete the application form. The form is used to determine interview eligibility and will inform interview questions. Please provide all relevant information requested.

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