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Customer Service Advisor - German
Zusammenfassung
A recruitment firm is seeking a German Speaking Customer Service Advisor to provide exemplary support to customers in the German speaking markets. This full-time remote role requires fluency in German, strong communication skills, and a focus on customer satisfaction. You will assist with inquiries and process claims, contributing to a positive customer experience. The position offers an annual salary of up to £30,000 and attractive benefits.
Leistungen
Qualifikationen
- Fluent in German.
- Strong customer focus and professional approach.
- Excellent communication skills, both oral and written.
Aufgaben
- Deliver high quality customer service.
- Assist with Customer's enquiries.
- Process Claims via telephone, fax, e-mail, or internet.
Kenntnisse
As a German Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner.
- Deliver high quality customer service
- Assist with Customer's enquiries
- Process Claims via the telephone, fax, e-mail or internet
- Be proactive in the area of Customer retention
- Fluent in German
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude
This is a full time Permanent position offering an annual salary of up to £30,000 + attractive company benefits.
Contract - 3 Months (strong possibility of becoming permanent)
Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.