Validation Specialist — Fraud & Customer Care

Prima; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading motor insurance provider is seeking a Validation Specialist to join their Customer Care team in Greater London. The role involves conducting validation checks, preventing fraud, and ensuring data accuracy. Candidates should have a keen attention to detail, experience in customer service, and excellent communication skills. The position offers a hybrid working model and opportunities for professional growth.

Benefits

Hybrid working

Private healthcare

Gym discounts

Wellbeing programs

Qualifications

• Previous experience in customer service or validation operations is desirable.
• Confidence in using digital tools for workload management.
• Experience in fraud or compliance settings is a plus.

Responsibilities

• Conduct validation checks on documents to ensure data accuracy.
• Identify document fraud and escalate cases.
• Handle customer inquiries related to validation.

Skills

Attention to detail

Verbal communication

Digital tool competency

Job description

A leading motor insurance provider is seeking a Validation Specialist to join their Customer Care team in Greater London. The role involves conducting validation checks, preventing fraud, and ensuring data accuracy. Candidates should have a keen attention to detail, experience in customer service, and excellent communication skills. The position offers a hybrid working model and opportunities for professional growth.