Platinum Customer Success Associate (Temp)

Office Angels; Sheffield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent employment agency is seeking a Temporary Customer Service Support representative in Sheffield. In this role, you will enhance customer happiness and relationship management while managing outbound calls with valued customers. The ideal candidate will have excellent communication skills and a proactive attitude towards customer service. This temporary position offers an hourly rate of £14.36 with the possibility of a bonus and a chance for permanent employment.

Qualifications

• Enthusiastic about delivering exceptional customer experiences.
• Ability to demonstrate service excellence in every interaction.
• Experience in customer service is a plus.

Responsibilities

• Ensure that customer expectations are surpassed.
• Reach out on opportunities generated from service teams.
• Conduct frequent reviews and check-ins with customers.
• Manage and nurture platinum customer accounts.
• Monitor account health and overall satisfaction.

Skills

Proactive customer service approach

Excellent communication skills

Strong organisational skills

Call handling experience

Job description

A prominent employment agency is seeking a Temporary Customer Service Support representative in Sheffield. In this role, you will enhance customer happiness and relationship management while managing outbound calls with valued customers. The ideal candidate will have excellent communication skills and a proactive attitude towards customer service. This temporary position offers an hourly rate of £14.36 with the possibility of a bonus and a chance for permanent employment.