Administration jobs in United States

Job Description

Operations Manager

Department: Digital, Data & Technology Group

Salary: Starting from £38,249, rising to £45,413

Grade: Grade 7

Contract Type: Full-Time, Open-Ended

Closing date: Sunday 10 August 2025

Reference: ED12921

Are you ready to lead and coordinate the operations that keep a digital department running efficiently? We are seeking an experienced professional to join our Digital, Data & Technology (DDaT) team – a pivotal role ensuring the department operates smoothly and effectively in support of the University’s strategic ambitions.

As Operations Manager, you will lead all non-technical operations and administration within the department. You will work closely with the Chief Digital Officer and senior leadership team, overseeing governance processes, coordinating key meetings, managing reporting to university committees, and ensuring clear and timely communications across the department and beyond. You’ll need to engage confidently with senior decision-makers while remaining approachable and supportive to colleagues at all levels, building trust and ensuring effective collaboration across the department.

Acting as the first point of contact for non-specialist queries, you will build strong working relationships with colleagues in HR, Finance, and other professional services.

You will also lead a small, diverse team, creating a positive, collaborative, and inclusive working environment that supports staff wellbeing, cohesion, and recognition.

Key responsibilities include:

1. Co-ordinate governance, leadership, and management meetings, ensuring reports and papers are submitted on time.
2. Lead all aspects of non-technical processes and policies across the department, driving consistency and minimising duplication.
3. Manage departmental communications and facilities, ensuring a safe and well-organised working environment.
4. Provide high-quality administrative and strategic support to senior leaders.
5. Lead budget planning and support HR-related processes in partnership with business colleagues.

Ideal candidate qualities:

• Proven experience managing operations or administration in a complex environment, ideally in higher education or the public sector.
• Ability to lead and motivate teams to achieve high-quality outcomes.
• Confidence in managing competing priorities and implementing effective governance and reporting processes.
• Proactive approach, sound judgment, and excellent communication skills when engaging a wide range of stakeholders.

We value diversity and are committed to an inclusive environment. We encourage applications from all genders, backgrounds, and communities, especially from underrepresented groups, recognizing that diversity enhances our university community.

Our benefits include: free counselling, cycle to work scheme, electric vehicle salary sacrifice, staff discounts, generous pension schemes, substantial annual leave, professional development opportunities, and more. We are also committed to a safe, inclusive, and supportive workplace.

For more information about our benefits and to hear from our staff, visit our YouTube channel and follow us on X and LinkedIn.

Right to Work in the UK: We do not assess immigration status until the offer stage. Further details are available on our Application Support webpage.

We aim to reduce unconscious bias in our recruitment process, including anonymizing applications at the initial shortlisting stage.