Project Support Officer

South Yorkshire Mayoral Combined Authority; Sheffield; Hybrid; GBP 31,000 - 34,000; Full time

Job summary

A regional transport authority in Sheffield is seeking a Project Support Officer to provide comprehensive support for public transport projects. This full-time role involves administration, reporting, and coordination within a hybrid working model. Candidates should possess strong organisational and analytical skills, with experience in project support or administration, and earn between £31,059 and £33,866 annually.

Benefits

Local Government Pension Scheme

Enhanced Holiday Entitlement

Flexi-Scheme for flexible hours

Professional development and training

Employee discounts and benefits

Qualifications

• Experience in project-led environments or administrative support roles.
• Strong organisational and time management skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Provide administrative and technical support to project teams.
• Assist in documenting project deliverables and progress.
• Maintain project management tools and documentation.

Skills

Microsoft Office Suite

Project management software (Verto)

Organisational skills

Communication skills

Analytical thinking

Job description

Project Support Officer

Application Deadline: 26 November 2025

Department: Public Transport Development

Employment Type: Permanent - Full Time

Location: Sheffield Head Office

Reporting To: Siobhan Thornley

Compensation: £31,059 - £33,866 / year

Description

• Hours: 37 hours
• Contract: Permanent
• Salary: £31,059 - £33,866
• Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office)

The South Yorkshire Mayoral Combined Authority (SYMCA) brings together the local authorities of Barnsley, Doncaster, Rotherham and Sheffield and to serve the communities and businesses of South Yorkshire. From transport to housing, from business growth to skills, the MCA has a great story to tell. We have ambitions to deliver recovery and renewal for people, businesses and places across South Yorkshire.

Interviews will take place week commencing 8th December.

Please note that SYMCA follows a structured salary grading system for all roles, and the offered salary for each post will be at the starting point within the specified grade. We value the skills and experience of potential candidates, and there will be opportunities for salary enhancements as you grow within South Yorkshire Mayoral Combined Authority.

South Yorkshire Mayoral Combined Authority (SYMCA) is currently in the process of reviewing its terms and conditions of employment including pay and grading. As part of this project, the post advertised may be subject to changes in the near future. All changes and any impact on individual posts will be discussed further should you be successfully appointed to the position you have applied for.

Please note South Yorkshire Mayoral Combined Authority does not hold a sponsorship licence and cannot provide Skilled Worker sponsorship for any roles advertised.

Applications must be accompanied by a cover letter to detail how you meet the essential criteria for the role.

About the role

The Project Support Officer will be responsible for providing essential support to ensure the successful delivery of the South Yorkshire Mayoral Combined Authority Public Transport Delivery Capital Programme. This role involves assisting project teams across all phases of delivery by offering comprehensive technical and administrative support. The officer will ensure that all outputs, outcomes, and benefits are achieved efficiently and effectively.

• Project Coordination & Support:
  • Provide day to day administrative and technical support to project teams to facilitate smooth project operations.
  • Assist in progressing actions, tracking deliverables, and maintaining project schedules to ensure timely completion of tasks.
  • Support the preparation and coordination of project meetings, including scheduling, note taking, and recording actions and decisions.
• Reporting & Data Analysis:
  • Support the development of project reports and board papers by extracting and analysing project data from multiple sources.
  • Liaise with external stakeholders to gather necessary information and ensure accurate reporting.
  • Assist in compiling progress updates, performance metrics, and other key documentation to inform decision-making.
  • Work with a range of software such as Power BI, Verto (Project Data base) and SharePoint.
• Documentation & Project Management Tools:
  • Maintain and update key project documents such as work programmes, risk registers, issue logs, and other essential records.
  • Regularly review and ensure the accuracy and currency of project data within the project management database, Verto.
• Procurement & Financial Administration:
  • Support procurement activities by assisting with tendering processes and managing supplier documentation.
  • Facilitate financial processes, including raising purchase orders, processing invoices, and recording project costs accurately within the system.
  • Monitor budgets and support financial reporting to ensure projects stay within scope and budget.

About you

The ideal candidate will have previous experience working within project led environments and/or in administrative roles supporting project delivery. A good understanding of project management principles, combined with strong organisational skills, will enable them to prioritise tasks effectively, especially when working under pressure.

• Technical Skills
  • Strong experience in Microsoft Office Suite (Word, PowerPoint, Excel) for creating professional documentation, reports, and presentations.
  • Experience with project management software, especially Verto or similar platforms, is highly desirable.
• Organisational & Time Management Skills:
  • Excellent organisational abilities with the capacity to prioritise tasks effectively under tight deadlines with the ability to work independently, demonstrating initiative and proactive problem solving.
• Communication & Interpersonal Skills:
  • Strong written and verbal communication skills, capable of handling sensitive or difficult situations professionally. Ability to liaise confidently with internal teams and external stakeholders, fostering positive working relationships.
• Additional Attributes:
  • A team player who is adaptable, proactive, and committed to supporting project success.
  • Attention to detail, analytical thinking, and a proactive approach to identifying potential issues or improvements.

Benefits

All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.

In addition to the above, some of benefits include :

• Continuous Employment : If you are currently employed by a Local Government employer, or any other employer under the Redundancy Modification Scheme, and do not have a break in service, your length of service can be transferred upon starting. This will apply to entitlement calculations including annual leave, maternity leave and enhanced sick pay.
• Enhanced Holiday Entitlement : From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.
• Annual Leave Purchase Scheme : The ability to purchase up to a further 15 days per year in addition to your normal annual leave.
• Hybrid working : Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.
• Flexible Hours Scheme : Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.
• Rewarding You : Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes.
• Training on the job : Support with upskilling skills through on-the-job training and qualifications.
• Professional Membership Fees : Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.

Diversity at South Yorkshire Combined Mayoral Authority

Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.

Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.

If you require any reasonable adjustments throughout the process, please contact [e-mail] or include within your application form detailing the adjustment and how it will assist in managing any barriers.