Zara Department Manager

Zara; United Kingdom; On-site; GBP 44,000 - 56,000; Full time

Job summary

A global fashion retailer is seeking a Department Manager passionate about fashion to lead their sales team in the United Kingdom. The successful candidate will be responsible for achieving sales objectives, managing stock, and ensuring high customer service standards. This role requires strong leadership and analytical skills to drive performance and adapt to client needs. The annual compensation ranges between $60,000 and $75,000, along with a discretionary bonus. Join a brand that values teamwork and creativity.

Qualifications

• Proven leadership in retail management.
• Strong analytical capacity for business reports.
• Experience in fashion and current trends.

Responsibilities

• Control stock and manage sales objectives.
• Supervise product replenishment and merchandising.
• Continuous feedback with management and team.
• Organize sales team for effective task execution.

Skills

Leadership

Analytical skills

Customer service

Commercial strategy

Fashion knowledge

Job description

About us

Zara offers the latest fashion trends for all. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person.

Purpose

As a Department Manager you are primarily responsible for fulfilling the commercial strategy while maintaining an attractive image adapted to the client. You are a leader and inspirer of the section's sales team, with great knowledge of product, fashion, social media and trends. Commercial core, with analytical capacity for all the reports we work with, as well as organizational. You will also be responsible for the general image of your section and adaptation of the layout according to the type of client.

Key Responsibilities

• Control stock and manage your section to achieve the sales objectives.
• Review the news, give locations and mark store/warehouse rotations.
• Global vision of the business, communication with the rest of the managers to unify the client's image.
• Supervise product replenishment.
• Control the merchandising and furniture of the store (walls, collettes, mannequins, tables, shop windows)
• Continuous communication and feedback with both the general manager and the team.
• Conduct product analysis (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.
• Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).
• Ensure that customer service standards are met and incidents are resolved.
• Take responsibility and ensure that SHRINKAGE is minimized. Execute action plans regarding the needs of the store.
• In charge of the organization of people in your section, taking advantage of the commercial potential of the store.
• Organize the sales team for the execution of all commercial tasks in the most productive way for the store.
• Continuously train the sales team in your section and specialists of the store.
• Identify and propose new profiles for your team.
• Develop, recognize and give constructive feedback for the evolution of the team.
• Responsible for compliance with occupational risk prevention, health and safety regulations.
• Supporting tasks throughout the store as needed for a seamless customer experience.
• Supports for approvals or authorization of returns and will support transactions as needed.

Annual compensation range

$60,000 - $75,000 discretionary bonus.
* Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

Zara USA, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.

EOE/DFW