Youth Support Co-ordinator

Children & Young People Now Jobs; Greater London; Hybrid; GBP 29,000; Full time

Job summary

An arts organization in Greater London seeks a Youth Support Co-ordinator for a full-time role focused on delivering pastoral care and support for young people. The ideal candidate will coordinate a freelance support team and ensure a safe environment during activities. Responsibilities include organizing logistics, managing sensitive information, and collaborating closely with colleagues. This early-career role offers opportunities for learning in a supportive environment with benefits such as flexible working and support services.

Benefits

Season ticket loan scheme

Cycle-to-work scheme

Health cash plan

Retail and entertainment discounts

24/7 counselling and support helpline

Qualifications

• Experience working with young people, particularly in a supportive or educational role.
• Ability to manage sensitive information with discretion.
• Strong organizational skills to coordinate activities and support.

Responsibilities

• Deliver pastoral care and safeguarding within NYO's national programme.
• Coordinate recruitment and deployment of freelance Support Team.
• Provide administrative support for youth-facing activities.
• Assist with care plan delivery alongside NYO Nurse.

Skills

Communication skills

Discretion

Organizational skills

Youth-centered approach

Tools

Salesforce

Job description

Youth Support Co-ordinator

Full‑time, permanent contract

£28,644 per annum

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Co‑ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person‑centred approach to embed NYO’s ethos into every aspect of delivery.

You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high‑quality administrative and logistical support for all youth‑facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.

This is an excellent early‑career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle‑to‑work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Visit our website to find out more and apply: www.nyo.org.uk/work-with-us

Deadline for applications: 10am, Monday 12 January 2026