Youth Mental Health Support Worker

Protocol Education Ltd; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading educational institution in Bristol is seeking a Youth Mental Health Support Worker to assist students aged 11–16 with emotional and mental health needs. The position is full-time during term time, focusing on building trusting relationships and fostering a supportive learning environment. Ideal candidates are empathetic, patient, and skilled in communication, whether they come from backgrounds like youth work, coaching, or education. This rewarding role offers a chance to make a real difference in young people's lives.

Benefits

FREE online safeguarding training

Support with DBS checks

Qualifications

• Experience in youth work, coaching, or support roles is a plus.
• Ability to build trust and positive relationships with students.
• Commitment to supporting students with SEMH or SEND needs.

Responsibilities

• Support students in regulating emotions and engaging in learning.
• Work closely with teachers and pastoral staff.
• Provide support for students' emotional and mental health needs.

Skills

Patience

Empathy

Communication

Emotional awareness

Education

Relevant qualifications for youth work or education

Job description

Looking for a role where you can genuinely change a young person’s day, and sometimes their whole direction?

We’re working with a welcoming secondary school in Bristol that does things properly. It’s a nurturing and diverse secondary school setting supporting students aged 11–16.

This is a school known locally for its strong sense of community and commitment to wellbeing. Ofsted praised the positive relationships between staff and pupils, the calm, purposeful atmosphere, and the thoughtful support in place for students with social, emotional and mental health needs. In short, it’s a place where young people feel safe, supported and believed in.

The role

As a Youth Mental Health Support Worker, you’ll be right at the heart of the provision.

• Supporting students aged 11–16, likely with SEMH or SEND needs
• Full-time, Monday to Friday, 8:30am–3:30pm, term time only
• Starting from £13.75 per hour (around £90 per day)
• Starting ASAP, once you are cleared and compliant with our registration checks.

You’ll work alongside teachers and pastoral staff to help students regulate emotions, engage with learning and build positive relationships. Some days will be challenging. Many days will be incredibly rewarding. Every day, you’ll know your presence matters.

Who this role is perfect for

This role suits people who care deeply about young people and want to be part of something meaningful.

You might be a graduate, youth worker, sports coach, teaching assistant or support worker. You might be local and looking for a long‑term role in a school that values its staff. Experience is welcome, but it’s not the deal‑breaker.

What matters most is who you are. If you’re patient, empathetic, consistent and good at building trust, you’ll fit right in. Skills from youth work, coaching or support roles, like communication, encouragement and emotional awareness, translate brilliantly when working with students who require additional support.

This is hands‑on, purposeful work in a school that understands behaviour is communication and believes every young person deserves the chance to succeed.

If you’re ready to make a real difference, we’d love to hear from you.

Apply today to find out more.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.