Xfinity Retail Store Manager - Dover

Blufox Mobile; Dover; On-site; GBP 48,000 - 63,000; Full time

Job summary

A leading telecommunications provider in Dover is seeking a Sales Manager to maximize retail sales and lead a team of representatives. The ideal candidate will have 3-5 years of sales experience, preferably in Wireless/Cable/Retail. This full-time role offers competitive compensation, medical benefits, and opportunities for promotion. Join our growing team and contribute to customer satisfaction and sales excellence.

Benefits

Medical, Dental, Vision

401k

Paid training

Comfortable workspace

Annual trip to Mexico for top performers

Qualifications

• 3-5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Responsibilities

• Maximize sales in the assigned retail location by leading a team of Representatives.
• Utilize best practices for product positioning and customer service.
• Recruit and train sales reps while managing key KPIs.

Skills

Sales experience

Customer service

Team leadership

Education

High School diploma or equivalent

Job description

Overview

Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Position

Retail Store Manager

Compensation

• Competitive annual compensation: $65,000.00 - $85,000
• Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF

Job Type

Full-time

Responsibilities

• Maximize sales in the assigned retail location by leading a team of Representatives.
• Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
• Analyze the business of the retail location and implement practices to fulfill goals.
• Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
• Implement weekly and monthly sales incentives to meet and exceed growth objectives.
• Work with the Operations team to improve the cost-effectiveness of operations.
• Manage inventory for mobile devices, core cable products, and accessories.
• Follow cash handling policies and procedures, exceptions reporting, etc.
• Ensure excellence in customer service with every customer contact.
• Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.

Operations

• Implement and follow cash handling policies and procedures, exceptions reporting, etc.
• Manage inventory for mobile devices, core cable products, and accessories.

Customer Satisfaction (NPS)

• Strive to achieve high Net Promoter Scores with every customer interaction.

Job Qualifications

• High School diploma or equivalent
• 3-5 years of sales experience required
• Wireless/Cable/Retail sales experience preferred

Benefits

• Medical, Dental, Vision, 401k
• Paid training
• Vacation, Sick, and Personal Time OFF
• Opportunities for promotion
• Comfortable, state-of-the-art workspace
• Blufox ESOP (Employee Stock Ownership Program) for select stores.
• Annual "Blufox Winners Circle" trip to Mexico for top performers

How to Apply

If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile.

Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.