Workshop Operations Lead – Service & Team Growth

Scania Nederland B.V.; City of Edinburgh; On-site; GBP 48,000; Full time

Job summary

A leading logistics and transportation company is seeking a Workshop Services Manager for their Edinburgh branch. The role involves managing workshop operations, scheduling work, and ensuring customer satisfaction. Key responsibilities include developing team skills, maintaining health and safety standards, and improving operational efficiency. Candidates should have strong organizational and customer service skills. The position offers a salary of £48,000 plus a benefits package including training, holidays, and pension contributions.

Benefits

In-house training to support career progression

28 days holiday + public holidays

Competitive employer pension

Retail discounts

4× basic salary life insurance

Annual ‘Company Success Payment’

Qualifications

• Proven ability to plan and schedule workloads efficiently.
• Experience in managing customer relationships.
• Ability to review and amend operational processes.

Responsibilities

• Manage the team within the workshop for optimal service delivery.
• Support the Branch Manager in workshop operations.
• Ensure health and safety compliance throughout the workshop.

Skills

Organised – forward-thinking

Customer service

Continuous improvement

Attention to detail

Team player

Health & Safety

Job description

A leading logistics and transportation company is seeking a Workshop Services Manager for their Edinburgh branch. The role involves managing workshop operations, scheduling work, and ensuring customer satisfaction. Key responsibilities include developing team skills, maintaining health and safety standards, and improving operational efficiency. Candidates should have strong organizational and customer service skills. The position offers a salary of £48,000 plus a benefits package including training, holidays, and pension contributions.