Workshop Leader (Technical) – Drive Service Excellence

Halfords; Wallasey; On-site; GBP 34,000 - 45,000; Full time

Job summary

A leading automotive service company in Wallasey is looking for an Assistant Manager. You will work alongside the Centre Manager, ensuring high levels of customer satisfaction and team leadership. Ideal candidates will have management experience in an automotive environment and a strong technical background. This position offers competitive salary of £34,000 plus bonuses, extensive benefits, and excellent progression opportunities within the company.

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on shopping and restaurants

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management.
• Experience in coaching, training, and developing colleagues.
• Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification.

Responsibilities

• Work alongside the Centre Manager to drive profitability.
• Assist with daily sales and customer service.
• Dividing time between the workshop and management tasks.

Skills

Customer satisfaction delivery

Coaching and training

Technical/mechanical knowledge

Workshop operational understanding

Communication skills

Organisational skills

IT proficiency

Time management

Driving licence

Education

Level 2 or Level 3 in Light Vehicle Maintenance

Tools

Personal tools for workshop

Job description

A leading automotive service company in Wallasey is looking for an Assistant Manager. You will work alongside the Centre Manager, ensuring high levels of customer satisfaction and team leadership. Ideal candidates will have management experience in an automotive environment and a strong technical background. This position offers competitive salary of £34,000 plus bonuses, extensive benefits, and excellent progression opportunities within the company.