Workshop Controller

Trust Ford; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading automotive company in Glasgow is seeking an experienced Workshop Controller to oversee workshop operations. You will motivate technicians, ensure targets are met, and maintain high productivity and service quality. The ideal candidate has at least 2 years of similar experience, is customer-focused, and can drive service standards. This role offers an industry-leading package, generous annual leave, and a comprehensive benefits scheme.

Benefits

Industry leading package

33 days annual leave

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Parts

1 day each year to volunteer

Cycle to work purchase scheme

Access to Perks at Work discount website

Qualifications

• Minimum of 2 years experience in a similar role.
• Track record of meeting targets in a workshop environment.
• Strong customer service orientation.

Responsibilities

• Oversee staff and facilities of the Workshop efficiently.
• Motivate technicians to ensure targets are met.
• Track progress of vehicles through the Workshop.

Skills

Team player

Kerridge / Keyloop experience

Ability to motivate and support team

Customer-focused

Job description

Overview

We share an ambition to be recognised as the benchmark in all of our operations.

About the Company

At TrustFord we keep on growing. From selling electric vehicles in ever greater numbers, to providing more mobile servicing and growing our commercial and fleet vehicles, we’re offering and delivering more choice to our customers every day. Becoming a more diverse and inclusive business will also be vital to our success, but what won’t change is the buzz we get from working in a fast-paced environment that’s % customer-focused.

Responsibilities

We have a great opportunity for an experienced Workshop Controller to join us. Reporting into the Service Manager, you will be responsible for overseeing the staff and facilities of the Workshop efficiently. You'll motivate technicians to ensure targets are being met as well as ensuring a high level of productivity and quality of service is being delivered. You will also be responsible for tracking the progress of vehicles through the Workshop and liaising with Service Reception thereby maintaining customer satisfaction.

Qualifications

• Are you a team player?
• Do you have Kerridge / Keyloop experience?
• Are you able to motivate and support your team?
• Do you have a minimum of 2 years experience in a similar role?
• Are you customer focused and can drive the standard in customer care?

Benefits

Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you are committed and are looking for a career, please apply online.

In addition to receiving a competitive salary, for the right candidate this position will offer :

• Industry leading package
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Ford Privilege vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website