Workplace Solutions Team Leader

Abri; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A facilities management company in Greater London is seeking a Workplace Solutions (Facilities) Team Leader to deliver high-quality maintenance services. In this role, you'll lead a skilled team, ensuring compliance with Health & Safety regulations and addressing workplace issues. A driving license and access to a vehicle are essential for this position. You will be responsible for improving colleague experiences and fostering a collaborative environment while providing strong customer service and compliance assurance.

Qualifications

• Experience in delivering high-quality planned and reactive maintenance services.
• Ability to engage with colleagues and manage difficult conversations.
• Farmiliarity with incident response and fire risk assessments.

Responsibilities

• Lead a skilled team in Facilities Management services for workplace ecosystem.
• Be the first point of contact for escalation issues.
• Continuously improve colleague journeys and service quality.

Skills

Customer service skills

Excellent people skills

Health & Safety compliance

Driving license

Job description

Are you experienced in delivering high quality planned and reactive maintenance services in a corporate estate environment, whilst keeping customers at the heart of everything you do?

We’re excited to be looking for a new Workplace Solutions (Facilities) Team Leader where you’ll provide day to day Facilities Management services for our workplace ecosystem and make sure our colleagues have a great place to work.

In this role, you’ll lead a skilled team, fostering a collaborative and high performing work and the first point of contact of escalation issues so it’s important that we’re compliant on Health & Safety regulations, the Incident Response Team, Fire Risk Assessments for buildings.

You’ll have the confidence and assertiveness to engage with our colleagues, providing a great service, sometimes managing difficult conversations, and using your excellent people skills to resolve any issues relating to the workplace. It is essential that you possess a full driving licence and access to a vehicle as you’ll travel to different offices.

Here at Abri, we’re all about doing things even better than before so you’ll be continuously looking to make sure our colleague journeys are great, bringing new ideas and solutions so we can to make sure we’re always the best we can be.

No two days will be the same in this role so enthusiasm, a can-do attitude and a genuine passion for always wanting to go the extra mile will be essential as you provide strong customer service skills, accurate reporting and compliance assurance.