Workplace Manager

Hudson River Trading; City of Westminster; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prominent trading firm in London is seeking a Workplace Manager to oversee office operations and foster employee engagement. This role involves managing office supplies, ensuring compliance with safety regulations, and facilitating a welcoming environment. The ideal candidate will have at least 2 years of relevant experience and strong skills in project management and communication.

Qualifications

• Minimum of 2 years of experience in a similar role.
• Prior experience in project management.
• Strong technical skills in automations and project management apps.

Responsibilities

• Oversee all aspects of office management.
• Manage daily mail and shipments.
• Project manage large-scale workplace initiatives.
• Maintain an organized and tidy office space.

Skills

Project management

Strong communication skills

G-Suite proficiency

Technical skills

Experience in hospitality or executive assistant

Job description

Hudson River Trading (HRT) is looking for a Workplace Manager to join our Employee Experience Team in our London office. This role requires you to work in person in our office five days a week. In this role, you will oversee day-to-day operational and administrative tasks. This includes big-picture projects like office moves and utilizing data to inform on employee engagement in the workplace. You will also manage the front desk, greet visitors, and ensure that tasks such as supply fulfillment, ticket submissions, badge needs, and more are addressed. The ideal candidate will be a culture carrier for HRT's London office, fostering teamwork, curiosity, and community while managing administrative tasks swiftly and professionally.

Responsibilities

• Oversee all aspects of office management, including reception duties; answer incoming and outgoing phone calls, direct inquiries to appropriate personnel, and manage internal communication on Slack
• Manage daily mail and shipments (including international correspondence), ensuring timely processing and delivery
• Project manage large scale workplace initiatives (e.g. an office move) successfully
• Maintain an inventory of office supplies, including conducting regular audits and updates to ensure everything is well-stocked
• Order and manage the office's food and beverage supply, catering to employees' dietary needs and preferences
• Facilitate a welcoming and efficient visitor experience by providing assistance, access, and other office needs - including hosting large groups
• Communicate with building and facilities staff to address operational issues and maintenance requests in a timely fashion
• Maintain an organized and tidy office space, promoting a clean and professional work environment
• Uphold compliance with fire, health and safety, and sustainability requirements
• Regularly consider ways to engage employees through creative initiatives, recognition programs, and events
• Continuously seek feedback from employees to identify opportunities for improvement and enhance the overall office experience
• Perform basic IT troubleshooting, while communicating quickly and effectively to necessary remote stakeholders
• Foster a strong sense of community within the London office
  A minimum of 2 years of experience in a similar role (e.g. hospitality or executive assistant)
• Experience working in G-Suite and MacOS
• Prior experience in project management
• Strong written and verbal communication skills
• Strong technical skills (automations, messaging platforms, project management apps)
• Ability to handle multiple priorities in a time-critical and dynamic environment
• Ability to occasionally move, lift, or carry 40 lbs