Workplace Analytics Lead - Data-Driven Service Delivery

Computacenter; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading technology services provider in the UK is seeking a proactive Workplace Analytics Manager to enhance user satisfaction through analytics. The role requires managing service delivery and driving improvements using data insights. Candidates must have a strong background in service delivery, experience with analytics tools, and current SC Clearance. This position offers a remote working option with some travel requirements.

Qualifications

• Current SC Clearance.
• Strong background in service delivery and analytics.
• Experience with end-user analytics tools.

Responsibilities

• Lead and deliver Workplace Analytics Management service.
• Identify opportunities for automation using analytics.
• Monitor performance dashboards for improvements.

Skills

Service Delivery

Data Analytics

Excellent communication

Stakeholder management

Knowledge of XLAs

Tools

Nexthink

ControlUp

Ivanti

Job description

A leading technology services provider in the UK is seeking a proactive Workplace Analytics Manager to enhance user satisfaction through analytics. The role requires managing service delivery and driving improvements using data insights. Candidates must have a strong background in service delivery, experience with analytics tools, and current SC Clearance. This position offers a remote working option with some travel requirements.