Workforce Management Lead Scheduler-Marine Scotland

Serco Limited; Shandon; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading service provider in maritime operations is seeking a Workforce Management Lead Scheduler to oversee the implementation of workforce management technology and support staff in using digital tools. This role involves managing staff rosters, approving leave requests, and providing administration support to enhance operational efficiency. Candidates should have experience in workforce management technology and strong administration skills. A commitment to driving positive change within the organization is essential.

Qualifications

• Experience with workforce management technology implementation.
• Strong administration skills for scheduling and data management.
• Ability to support and champion digital tools.

Responsibilities

• Lead the implementation of workforce management technology.
• Manage staff rosters and work patterns for effective scheduling.
• Provide administration support for digital tools and scheduling.

Tools

Time2Work

Maximo SEAMS

Job description

Ready to impact a better future?

As a Workforce Management Lead Scheduler in our Maritime Services team, you'll play a pivotal role in supporting workforce management and administration, helping to ensure our operations run smoothly and efficiently. Your work will directly contribute to the positive impact we make on communities and the future of maritime services. You'll be at the heart of implementing innovative workforce management technology, supporting colleagues, and championing digital solutions that help us deliver outstanding service and create headroom for people to grow. Your efforts will help us build trust, drive positive change, and ensure our work touches lives for the better.

Responsibilities

• Lead the implementation of workforce management (WFM) technology, including Time2Work and Maximo SEAMS, acting as the key point of contact for your site.
• Provide administration and support for scheduling, maintaining key master data, and supporting the use of digital tools.
• Champion the setup and use of mobile tools, advising and assisting colleagues on IT and application use.
• Manage staff rosters, work patterns, and workforce planning, ensuring new processes for leave, training, and absences are followed.
• Approve annual leave requests, manage daily timesheets, and resolve application exceptions.
• Attend briefings, provide reports, and support the business with general administration as required.