Workforce Development & Inclusion Lead

NHS Counter Fraud Authority; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national healthcare organization is seeking a professional lead for Organisational Development, Learning, and Development to provide strategic leadership. The ideal candidate must have significant experience in workforce development programmes with a focus on inclusivity. This position offers flexible working options with some travel to offices in Coventry and London.

Qualifications

• Significant experience in developing, implementing, and evaluating workforce development programmes.
• Professional qualifications in Learning and Development, Organisational Development, or Leadership and Management required.
• Evidence of ongoing CPD to maintain up-to-date practice.

Responsibilities

• Act as the subject matter expert for learning and development.
• Develop leadership programmes embedding a culture of inclusivity.
• Establish an ROI framework for learning and development activity.
• Manage the design and delivery of organisational development programmes.

Job description

Overview

The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS.

As part of the People and Workforce Development function’s leadership team this post will act as the professional lead for Organisational Development (OD), Learning and Development and Inclusion, providing strategic leadership, expert advice, and direction across these key areas to support the organisation’s culture, capability, and equity ambitions.

We are looking for candidates who have significant experience of developing, implementing and evaluating people and workforce development programmes along with leading and embedding inclusivity. If you have the relevant significant experience alongside professional qualifications in Learning and Development/Organisational Development/leadership and management alongside evidence of ongoing CPD to maintain up to date practice we would encourage you to apply.

We have offices based in Coventry, Newcastle and London; we offer flexible and home-based working and there is some travel to our offices in Coventry and London required.

For an informal chat please contact [e-mail], Head of PWD.

Assessment & Interview will be face to face at Coventry on 16th October 2025. We may close this vacancy early if we receive sufficient applications.

Responsibilities

• Act as the subject matter expert for learning, organisation and workforce development and inclusivity for NHSCFA
• Develop leadership and management programmes, embedding a culture of inclusivity, continuous self-led learning, utilising blended learning and evidence-based approaches
• Establish and embed an ROI framework for learning and development activity (e.g. Kirkpatrick)
• Develop talent management and career development frameworks that align with workforce planning and the organisation’s strategy and people plan
• Undertake diagnostic work, drawing on multiple sources of evidence to assess organisational culture and design sustainable approaches that create culture and behaviour changes
• Lead and manage the design and delivery of organisational development and culture programmes of work, including strategic projects, coaching, mentoring, facilitation, training programmes, action learning, feedback, and action research

Qualifications and experience

Significant experience developing, implementing and evaluating people and workforce development programmes, with a track record of leading and embedding inclusivity. Professional qualifications in Learning and Development, Organisational Development, or Leadership and Management, along with evidence of ongoing CPD to maintain up-to-date practice, are encouraged.

Equality, diversity and recruitment

We welcome applications irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We have policies and procedures to ensure fair treatment at every stage of the recruitment process, including consideration of reasonable adjustments for people with a disability. We accept secondments from the public and private sector; you should have agreement to being released from your current role in principle prior to submitting an application form. The CFA does not hold a sponsor licence for skilled worker visas and is unable to employ candidates requiring sponsorship.

Other information

When you apply for this role, you will be redirected to our recruitment system TRAC. Please apply without delay as we reserve the right to close any vacancies from further submissions when we have received sufficient applications to make a shortlist.

For further details / informal visits contact: Name: Katherine Guerin, Job title: Head of PWD, Email: [e-mail]