Wine Waiter/Junior Sommelier

Eden Hotel Collection Limited; Teignbridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious hotel collection in Teignbridge is seeking a Sommelier to oversee the wine service in the restaurant. The role involves managing stock, contributing to the wine list, and supporting the team in enhancing the dining experience for guests. Candidates should possess strong customer service skills and wine knowledge, with training opportunities available for the right applicant.

Benefits

Overtime Pay

Enhanced annual leave

Discounts across retailers

Live-in accommodation available

Free parking and meals on duty

Qualifications

• Experience in the hospitality sector or background in wine.
• Passion for enhancing the guest dining experience.
• Ability to manage wine service and stock levels.

Responsibilities

• Serve wine within restaurant and bar service.
• Manage stock levels and assist in developing the wine list.
• Support team members to recommend wines to guests.

Skills

Exceptional customer service skills

Wine knowledge

Team development

Education

WSET level 3 or 4 diploma or equivalent Sommelier qualification

Job description

Overview

As a Sommelier you will oversee all aspects of the wine service in the restaurant and contribute to the development of the wine list for the resort. This will include serving wine within the restaurant and bar service, managing stock levels and helping develop our teams to be able to recommend and sell wines to customers both to complement their tastes and to pair with their menu choices.

Responsibilities

• Serve wine within restaurant and bar service.
• Manage stock levels and assist in developing the wine list.
• Support and develop team members to confidently recommend and sell wines to guests, aligning with tastes and menu pairings.

Qualifications

• Experience within the hospitality sector or specifically in a role working with wines; ideally within a Sommelier or supplier background.
• Exceptional customer service skills, with a genuine passion for sharing knowledge to enhance the guest dining experience.
• WSET level 3 or 4 diploma or equivalent Sommelier qualification is preferred but not essential; training can be provided as you settle into the role.

What We Offer

• We offer minimum 40-hour per week employment contracts, with options for part-time contracts to fit around individual schedules.
• Full-time (45 hours per week) or Part-time contracts tailored to your lifestyle.
• Overtime Pay - you'll be paid for every hour worked beyond contracted hours.
• Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service.
• Fairly distributed Service Charge/Gratuities paid monthly.
• Live-in accommodation available.
• Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities.
• Access to wellbeing and lifestyle benefits via Eden Extras platform, including health plans, fitness resources, and more.
• Cycle to Work Scheme and Electric Vehicle Lease Scheme.
• Discounted stays, spa treatments, golf and leisure access across EHC properties.
• Support via our Wellbeing Strategy with policies covering financial wellbeing, mental health, and family-friendly considerations.
• Access to Eden Engage - our employee portal with regular team news.
• Growth opportunities through apprenticeships and leadership programmes (RISE & THRIVE).
• Enhanced family-friendly policies to support during significant life events.
• Return to work financial support for those returning from maternity leave.
• Free parking, meals on duty, and uniform.
• Culture focused on collaboration with regular opportunities to contribute ideas and feedback; commitment to sustainability and wellbeing.

We are proud to be members of the Hoteliers Charter and are committed to providing a great place to work with our teams at the heart of all we do. We lead with a values-led approach based on Heart, Honesty, Spirit and Team, written by our people for our people.