Will Writer - Hybrid Role Drafting Legally Sound Wills

Dignity PLC; United Kingdom; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

A leading UK will writing service is seeking a Will Writer to provide exceptional customer support in drafting wills. You will guide clients through the process over the phone with a focus on clear communication and legal accuracy. The ideal candidate has experience in legal administration or a relevant qualification. This role offers a salary of £30,000-£36,000 and a hybrid working model with 3 days on-site.

Benefits

25 days holiday plus bank holidays

Life Assurance

Pension Scheme

Access to internal colleague development schemes

Qualifications

• Experience drafting wills or relevant legal experience preferred.
• Ability to explain legal concepts clearly and empathetically.
• Hungry to learn and continue developing knowledge.

Responsibilities

• Guide customers through the will-writing process.
• Draft clear and legally sound wills.
• Ensure timely response to customer queries.

Skills

Great phone manner

Meticulous attention to detail

Organisational skills

Empathetic communication

Education

Prior experience with legal administration or higher education in law

Relevant professional qualification (e.g. Cilex, STEP)

Tools

WillSuite

Job description

A leading UK will writing service is seeking a Will Writer to provide exceptional customer support in drafting wills. You will guide clients through the process over the phone with a focus on clear communication and legal accuracy. The ideal candidate has experience in legal administration or a relevant qualification. This role offers a salary of £30,000-£36,000 and a hybrid working model with 3 days on-site.