Wholesale Assistant

Needle & Thread; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A fashion company in the United Kingdom is seeking a dedicated professional to communicate with wholesale partners, manage showroom setups, and accurately process client orders on JOOR. The ideal candidate will build relationships, handle claims, and support the wholesale team to maximize sales growth. Strong organizational skills and attention to detail are essential for this role.

Responsibilities

• Communicate with wholesale partners in a positive manner.
• Investigate and record claims such as short-shipments.
• Maintain department documents like the client database.
• Create client decks before market openings.
• Schedule client appointments for showrooms in London, Paris, and Milan.
• Set up and manage showroom visuals before market.
• Assist with packing and unpacking samples.
• Input client orders on JOOR accurately.
• Report client sales results and send summaries to management.
• Distribute client order confirmations and price lists.
• Create seasonal documents with the production team.
• Manage and allocate EAN barcodes.
• Create seasonal technical documents.
• Complete client line detail forms upon request.
• Share seasonal training manuals with clients.
• Support the wholesale team to grow sales and onboard new clients.

Job description

Responsibilities

• Communicate with wholesale partners in a positive and timely manner, resolving all queries and building relationships
• Investigate and record any claims such as short-shipments or faulty items
• Maintain various department documents such as master client database
• Create client decks before market
• Schedule client appointments for London, Paris and Milan showrooms and add to department and company calendars
• Set up and VM showroom before market
• Assist with packing/unpacking samples
• Quickly and accurately input client orders on JOOR
• Report client sales results in budget tracker, send summaries to management
• Distribute client order confirmations and international price lists
• Create seasonal documents in collaboration with production team and supply chain
• Manage and allocate EAN barcodes
• Create seasonal documents for technical team
• Complete and share client line detail forms upon request
• Share seasonal training manuals with clients
• Support the wholesale team to maximise and grow sales, and onboard new clients