Wholesale Account Assistant

Jaded London; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading fashion retailer in Greater London seeks an experienced Wholesale Account Manager to support the Head of Department in managing the sales process. Responsibilities include ensuring smooth operation of wholesale partnerships, maintaining communication with customers, and managing orders. The ideal candidate will have 1-2 years' experience in a wholesale environment, excellent Excel skills, and strong organizational abilities. Enjoy a hybrid working model and a generous benefits package including discounts, holidays, and social events.

Benefits

50% Employee Discount

24 days holiday per year

A paid day off on your birthday

Hybrid Working Arrangements

Pension Scheme

Bonus Scheme

Qualifications

• Minimum 1-2 years’ experience in a wholesale environment.
• Previous experience working with wholesalers is essential.
• Must possess excellent administration and organizational skills.

Responsibilities

• Support the Head of Department and Wholesale Account Manager in managing sales processes.
• Assist in the management of wholesale partnerships.
• Communicate changes to customers before order confirmation.

Skills

Excellent Excel skills

Great communication skills

Attention to detail

Ability to manage multiple projects

Problem-solving skills

Job description

Reports to:

Wholesale Account Manager

Role overview:

To support the Head of Department and Wholesale Account Manager in managing the sales process to wholesaler customers.

Responsibilities and Duties:

• Assist in all aspects of the smooth running of wholesale partnerships.
• Support creating Line sheets – per order, per customer.
• Check and enter orders in company system.
• Confirm delivery windows with Production – follow up with Manager if delays.
• Highlight Order changes.
• Communicate with customers changes before orders are confirmed.
• Wholesale Samples management.
• Analysing sell through reports.
• Look at customer sites and critique.
• Support Manager with preparing for wholesale meetings.

Requirements:

• Minimum 1-2 years’ experience in a Wholesale environment.
• Previous experience working with wholesalers including Zalando/Urban/US Dept Stores.
• Excellent Excel skills.
• Flexible work approach, great communication skills and able to liaise with all departments.
• Accuracy with great attention to detail.
• Ability to remain calm under pressure, managing multiple projects and working to tight deadlines.
• Excellent administration and organisational skills, a keen problem-solver.

Benefits

• 50% Employee Discount
• 24 days holiday per year (plus bank holidays)
• A paid day off on your birthday
• A paid moving day per year
• Hybrid Working Arrangements - 1 day per week WFH
• Pension Scheme
• Bonus Scheme
• Employee Assistance Programme for you and your family
• £500 employee referral bonus scheme
• Local Business Discounts (cafés, fitness, beauty etc)
• North-West London office location directly located next to good transport links
• Casual office dress code (your style of dress is up to you, wear what you feel best in)
• Fully-stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)
• Regular Office Social Events (e.g. payday socials)