White Goods Engineer (Gas and Non-Gas)

Currys; Greater London; On-site; GBP 39,000 - 42,000; Full time

Job summary

A leading UK retailer is seeking a White Goods Engineer to repair and service white goods at the Thetford Customer Service Centre. The role offers a competitive salary of £39k-£42k, permanent full-time position with an average shift of 41 hours per week. Responsibilities include visiting customers' homes, managing your own schedule, diagnosing faults, and providing excellent customer service. You'll receive comprehensive training and support while working with a team committed to making a difference.

Benefits

30 days of annual leave

Competitive pension scheme

Company approved tools and van

Quarterly bonus

Product discounts across latest tech

Qualifications

• Must have a full UK/EU driving licence (max 6 points).
• CCN1 and CKR1 ACS or equivalent are preferred.
• Ability to work independently and solve problems on the spot.

Responsibilities

• Visit customers' homes to service and repair white goods.
• Manage own schedule and drive a fully equipped company van.
• Diagnose faults and repair appliances efficiently.
• Deliver expert advice and technical support to customers.
• Maintain a professional representation of the company.

Skills

Hands-on experience repairing domestic white goods

Customer service skills

Problem-solving skills

Friendly and professional attitude

Job description

Overview

Role: White Goods Engineer (Gas and Non‑Gas) at Currys, Thetford Customer Service Centre.

Salary £39k‑£42k, Permanent, Full Time.

Shift Pattern average 41 hours per week, 5 over 7 with rostered Saturdays, no Sundays.

About Currys

Currys is the UK's best‑known retailer of tech, proud of the service our customers receive. As a team of 25,000 caring and committed colleagues, you will work in a great team, learning, growing together and celebrating the moments that make every day amazing.

Responsibilities

• Visit customers’ homes to fix, install or service a range of white goods including washing machines, dishwashers, fridges and more.
• Manage your own schedule, work independently and drive a fully equipped company van.
• Diagnose faults and repair appliances efficiently and effectively.
• Get to the root of issues and fix things first time wherever you can.
• Deliver expert advice and technical support with a smile.
• Represent Currys as a trusted home services professional.

Qualifications

• Hands‑on experience repairing domestic white goods (essential).
• A full UK/EU driving licence (max 6 points).
• CCN1 and CKR1 ACS or equivalent (LPG preferred but not required).
• Confidence working on your own and solving problems on the spot.
• A friendly, professional attitude, taking pride in doing the job right first time.
• A natural problem‑solving skill with great customer service.
• To love that feeling when you've delivered for a customer and made a difference.

Benefits

• 30 days of annual leave (including bank holidays).
• A competitive pension scheme.
• First‑class induction and on‑going learning.
• Company approved tools and van.
• A shift pattern of five over eight days.
• Quarterly bonus.
• Product discounts across the latest tech.

Why join us

Join our White Goods Engineer team and we’ll support you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, for inside and outside work. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. We are committed to inclusion and diversity and welcome diversity of competence and take a fair and inclusive approach throughout the entire application, so if you need assistance please email [e-mail] and we’ll do our best to help.