Weybridge Reactive Planner

ISS; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facility management company in the UK is seeking a Scheduler to manage job allocation and maintain records. Candidates should have strong organisational skills and experience in administrative roles. The position involves liaising with engineers and contractors, ensuring timely job completion, and using CAFM systems, Excel, and Power BI. This role offers opportunities for professional growth and a commitment to diversity and inclusion.

Qualifications

• Previous administrative or coordination experience.
• Confident phone manner for interaction with engineers and contractors.
• Ability to prioritise and manage multiple tasks.

Responsibilities

• Schedule and allocate jobs to engineers and contractors.
• Monitor reactive and critical jobs, informing supervisors.
• Maintain accurate records in Excel and Power BI.

Skills

Organisational skills

Communication skills

Attention to detail

Proactive attitude

Tools

CAFM systems (TRIRIGA)

Excel

Power BI

Job description

Job Description

The Scheduler will manage job allocation, liaise with supervisors and contractors, and maintain accurate records using CAFM systems (TRIRIGA), Excel, Power BI, and email.

This role requires excellent organisation, attention to detail, and a professional approach to daily interactions with internal teams and external partners.

Key Responsibilities

• Schedule and allocate jobs to engineers and contractors via CAFM system and mobile platforms.
• Monitor and prioritise reactive and critical jobs, informing supervisors as required.
• Chase quotes from contractors and manage the invoicing process via email and other systems.
• Maintain accurate records in Excel and Power BI, updating job status and completion certificates.
• Liaise with engineers, supervisors, and suppliers to ensure timely job completion.
• Provide daily administrative support to the engineering and operations teams.

Professional and Personal Competencies / Qualifications

• Previous administrative or coordination experience.
• Confident phone manner and excellent communication skills for daily interaction with engineers, suppliers, and contractors.
• Strong organisational skills with the ability to prioritise and manage multiple tasks.
• Detail-oriented and proactive, with a strong sense of ownership to drive tasks to completion.

The Company

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.