Welsh-Speaking Medical Switchboard Operator (24/7)

Manpower UK Ltd; Talbot Green; On-site; GBP 10,000 - 40,000; Part time

Job summary

A recruitment agency in the United Kingdom is looking for a candidate to provide a switchboard and information service. The role requires strong Welsh language skills at level 3 or 4, excellent communication, and the ability to remain calm in urgent situations. The position is temporary for 3 months, with a 30-hour workweek including various shifts. Compensation is based on the shift type. Apply now with a current CV.

Qualifications

• Essential ability to speak Welsh at level 3 or 4.
• Strong communication and a confident telephone manner.
• Good judgement and awareness of urgent situations.
• Empathy and a calm approach in challenging moments.
• Good organization and attention to detail.
• Ability to work well in a team and independently.
• Resilience and problem solving under pressure.

Responsibilities

• Provide an efficient switchboard and information service.
• Follow departmental policies and procedures.
• Build a good understanding of the organisation.
• Respond quickly to medical emergency calls.
• Manage alarms and major incident alerts.
• Interpret and manage complex on-call rotas.

Skills

Wales Welsh Level 3 or 4

Strong communication

Good judgement

Empathy

Good organization

Resilience under pressure

Job description

A recruitment agency in the United Kingdom is looking for a candidate to provide a switchboard and information service. The role requires strong Welsh language skills at level 3 or 4, excellent communication, and the ability to remain calm in urgent situations. The position is temporary for 3 months, with a 30-hour workweek including various shifts. Compensation is based on the shift type. Apply now with a current CV.