Wellness Hub Assistant

JobStart Scheme; Derry/Londonderry; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local wellness facility in Derry/Londonderry is seeking a reliable and friendly team member. Responsibilities include welcoming guests, cleaning private suites, and managing bookings. The ideal candidate has excellent customer service skills and a positive attitude. If you have a passion for wellness and enjoy interacting with clients, we would love to hear from you.

Qualifications

• Positive attitude with a willingness to learn all aspects of the role.
• Strong maths and English skills with the ability to handle calculations.
• Prior experience in customer service or hospitality is beneficial.

Responsibilities

• Welcome all guests with a warm, friendly manner.
• Clean and reset each private suite after every session.
• Manage bookings and check-ins effectively.

Skills

Customer service

Strong English skills

Positive attitude

Punctuality

Job description

THE EMPLOYER IS: SOLARA WELLNESS HUBWe are looking for a reliable, friendly and customer-focused team member to join Solara Wellness Hub.The ideal candidate is professional and takes pride in creating a relaxing, luxury environment for our guests. This role involves greeting and chatting with clients, ensuring each suite is cleaned to a high standard and supporting smooth day-to-day operations in our private sauna and cold plunge suites.If you have excellent customer service skills, a strong work ethic and a passion for wellness, we'd love to hear from you. Experience or interest in Social Media such as creating reels and sharing content is a bonus, but not essential.

Responsibilities

• Welcome all guests with a warm, friendly manner.
• Provide clear information about sessions.
• Clean and reset each private suite after every session.
• Maintain high hygiene standards throughout the facility.
• Restock towels, water and amenities.
• Be willing to learn proper cleaning and suite preparation through hands-on training.
• Manage bookings, check-ins and their associated procedures.
• Assisting with social media content is a bonus, but not essential.

Skills and Qualifications

• Positive attitude with a willingness to learn all aspects of the role.
• Strong maths and English skills with the ability to handle calculations, payments, booking and administration tasks.
• Ability to work independently.
• Experience or interest in Social Media including creating reels and sharing content.
• Ability to assist with light administration tasks such as booking management and check-ins.
• Previous experience in customer service, hospitality or wellness.
• Good punctuality with a strong work ethic and reliability.

Further Information

The Employer is: SOLARA WELLNESS HUBJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Area: Derry or Londonderry
Closing date: 30 Nov 2025