Wellbeing Manager

Harrods; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading luxury department store in Westminster seeks a Wellbeing Manager to develop a comprehensive wellbeing strategy and manage health services. The ideal candidate will have experience in creating impactful wellbeing programs and leading high-performing teams. This position offers a friendly environment and opportunities for career growth.

Benefits

Opportunities for career growth

Friendly work environment

Qualifications

• Experienced leader with a background in health and wellbeing.
• Proven track record in developing impactful wellbeing programs.
• Experience managing high-performing teams.

Responsibilities

• Develop and implement a data-led wellbeing strategy.
• Manage Occupational Health and Treatment Services teams.
• Promote wellbeing programs through internal communications.

Skills

Leadership

Analytical skills

Communication

Collaboration

Health promotion knowledge

Job description

The Wellbeing Manager will lead the development, coordination, and delivery of the organisation's wellbeing strategy, ensuring it supports both business goals and colleague needs. This role manages Occupational Health and Treatment Services, drives continuous improvement, and oversees wellbeing initiatives across all locations.

Responsibilities

• Develop and implement a data-led wellbeing strategy aligned with business and colleague needs.
• Manage Occupational Health and Treatment Services teams to ensure high-quality service delivery.
• Promote wellbeing programs and resources through internal communication channels.
• Maintain and update wellbeing information and initiatives, including the Mental Health First Aider community.
• Oversee wellbeing learning plans, campaigns, and training records.
• Manage relationships with external wellbeing providers and partners.

Ideal candidate / Qualifications

• Experienced and people-focused leader with a strong background in health and wellbeing, bringing both strategic insight and practical expertise.
• Proven track record in developing impactful wellbeing programs; able to combine analytical skills with excellent communication and a collaborative approach to drive engagement, compliance, and continuous improvement across the business.
• Experience managing high-performing and effective teams.
• Proven ability to design, deliver, and implement employee wellbeing programs.
• Strong understanding of health promotion, mental health, and wellbeing concepts.
• Knowledge of the health and wellbeing benefit marketplace, working alongside Total Reward teams.
• Awareness of relevant legislation, including employment law and health & safety practices.
• Excellent communication, interpersonal, and presentation skills.

About Harrods

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.